Brittany did a great job with managing Uber’s, taking care of my issue quickly and being friendly and courteous.
3/1/2020
Walter S. VERIFIED CUSTOMER
Traci was excellent
3/1/2020
Joann G. VERIFIED CUSTOMER
Excellent service
3/1/2020
Deirdre C. VERIFIED CUSTOMER
Excellent personalized customer service
3/1/2020
Nick P. VERIFIED CUSTOMER
Traci did a great job!
3/1/2020
CHARLES S. VERIFIED CUSTOMER
We were misled on how long Mercedes was going to keep the car and had very poor feedback from customer service department. Basically they were MISSING IN ACTION.
We finally got the car back the 4th day.
This is not first class service!
3/1/2020
Darryl K. VERIFIED CUSTOMER
Traci Crespo is a pleasure to work with
3/1/2020
Daniel K. VERIFIED CUSTOMER
Anthony Had a winning personality and satisfied all my issues around the car. I would come back to the service center just based on that interaction. I have not thought that in the past.
3/1/2020
Erika F. VERIFIED CUSTOMER
Traci was very helpful and professional, awesome customer service.
Great communication, easy to trust on service that needs to be done.
3/1/2020
ILAN G. VERIFIED CUSTOMER
She is amazing!!!
2/29/2020
William R. VERIFIED CUSTOMER
Angelo is personable and always professional in providing service. Please acknowledge him as one of your best service reps!!
Thanks again!!
2/29/2020
Andrea V. VERIFIED CUSTOMER
Angelo is wonderful!
2/29/2020
Ali K. VERIFIED CUSTOMER
Eliseo is an amazing Advisor and always looking out for the best interest of his clients/customers. He is very knowledgeable and trustworthy and you can always count that he will always have the best interest of his customers in mind. I am truly grateful that MB of Marin has Eliseo.
Additionally, I share the same sentiment about Traci. She's had to assist me a few times while Eliseo has been out and She too is a huge asset to MB of Marin.
Thank you for all that you guys do!
Ali
2/28/2020
Sara P. VERIFIED CUSTOMER
Traci is awesome!
2/28/2020
Tracy G. VERIFIED CUSTOMER
Eliseo always make sure I am well taken care of and keeps me well informed along the way. He’s 99.99% of the reason I continue to buy and service my cars at this dealership.
2/28/2020
Marjorie N. VERIFIED CUSTOMER
Traci is a true professional and extremely professional!
2/28/2020
Marie P. VERIFIED CUSTOMER
Thanks.????
2/28/2020
William R. VERIFIED CUSTOMER
Professional and courteous!
Thank you!
2/28/2020
Christine P. VERIFIED CUSTOMER
Eliseo Estrada has always been Wonderful to work with. I believe the most Valuable Asset to Anyone is TRUST. I purchased my last Mercedes knowing Eliseo would be there to take care of any issue that may arise. To date, I have not been disappointed.