Anthony is personable and efficient. I've been to MB of Marin a number of times over the past half decade (including when I bought my car from there) and this customer service experience was probably my most satisfactory instance to date.
2/13/2020
Juve V. VERIFIED CUSTOMER
Traci was outstanding in every way. Great communicator...always kept me informed...even while on vacation!! Very professional and friendly!!! Zero attitude. A keeper for sure! Thank you! I’ll be back again should I encounter anything else with the car. Would highly recommend Traci and your staff.
2/13/2020
Mark G. VERIFIED CUSTOMER
Beyond expectations
2/12/2020
JAMES H. VERIFIED CUSTOMER
Very helpful and friendly.
2/11/2020
M C. VERIFIED CUSTOMER
Tracy is exemplary! She gets things done and, even, when there are stiff time constraints.
2/11/2020
Fanny G. VERIFIED CUSTOMER
Angelo was very nice, polite and professional. Excellent service.
2/10/2020
Ruth D. VERIFIED CUSTOMER
Great service
2/9/2020
Iolanda A. VERIFIED CUSTOMER
Traci is the best! She treats me like a VIP every time and it makes me look forward to the next visit!
2/9/2020
Stephanie R. VERIFIED CUSTOMER
I liked working with Traci. She’s great at her job and very pleasant.
2/9/2020
Preston C. VERIFIED CUSTOMER
Eliseo has been our service manager for years. My husband has switched to Teslas but I remain faithful to Mercedes, love the car and the people at RAB are the best!
Donna ****
2/9/2020
Nareg D. VERIFIED CUSTOMER
Nice to work with
2/9/2020
Vincent G. VERIFIED CUSTOMER
Traci is wonderful and I can see why she is such a valuable asset to your company.
2/9/2020
Debby G. VERIFIED CUSTOMER
Angelo Gomez was very professional and personable. I enjoyed my experience. Thank you.
2/9/2020
MELANIE W. VERIFIED CUSTOMER
The Total Service staff @Marin MBZ were all friendly, professional and especially courteous....this includesTraci, the young woman @ the “checkout desk” and all the service technicians I encountered.....always wonderful to have a beautiful courteous car available!!
2/8/2020
Carol G. VERIFIED CUSTOMER
Good service...also, loved having a loaner driven to my home...nice driver, too.
2/8/2020
Barbara T. VERIFIED CUSTOMER
Why did I have a 9:30 am appointment for a simple diagnosis of a warning light that didn’t even get addressed for 24 hours? Clearly having an appointment meant nothing and I was of no priority.
2/8/2020
NANCY D. VERIFIED CUSTOMER
Mark is wonderful You could not ask for a better service advisor.
2/8/2020
Robert W. VERIFIED CUSTOMER
Anthony is terrific. He rescued a terrible situation for me today in both how the expectations for my service were set up originally in the service appointment process and the very busy timeframe when I was scheduled. He is a true pro and dealt with my angst and disappointment in a class way. He absorbed my negative energy, was not defensive and made me feel good about the experience. He is top drawer. Bob Winslow