Anthony is very professional and courteous. Keep up the good work!
1/31/2020
Carol P. VERIFIED CUSTOMER
She made this experience please, quick and easy. She’s great!
1/31/2020
Patricia R. VERIFIED CUSTOMER
Took care of me and my needs. Thank uou
1/31/2020
Gracia C. VERIFIED CUSTOMER
Eliseo is the best!
1/30/2020
Frances W. VERIFIED CUSTOMER
Everything was fine.
1/30/2020
John G. VERIFIED CUSTOMER
The service on the car was fine. I took advantage of the Uber shuttle to my gym while they worked on the car. When the work was complete they sent an Uber to pick me up. After a 20 minute wait I got a text saying the car arrived. It didn’t and I got a text saying Uber canceled the pick up. I called the dealership and they sent another car. Again I got a text say the car was arriving. It didn’t and I got another text saying Uber canceled the pick up. I finally called a taxi and paid $25 to get back to the dealership. I wasted over an hour and was late to a meeting because of the delay. There was no apology from the dealership. Not good.
1/30/2020
Sally M. VERIFIED CUSTOMER
I really like and respect Steve’s professional and friendly dealing with me regarding my vehicle!
1/30/2020
Julie Z. VERIFIED CUSTOMER
His entire attitude was very sour,unprofessional,I feel very uncomfortable because he was frustrated.
1/30/2020
Robert W. VERIFIED CUSTOMER
Well done!
1/29/2020
Jeffrey L. VERIFIED CUSTOMER
Friendly, helpful consultant who takes the anxiety out of these types of things 10/10
1/29/2020
Cherie L. VERIFIED CUSTOMER
Tracie was fantastic and the service was exceptional.
Thank you for squeezing me in this evening!
Best,
Cherie
1/29/2020
Nancy D. VERIFIED CUSTOMER
Mark is wonderful. He always does the very best for his customers. Always.
I am so grateful that he is my service advisor.
1/28/2020
KAREN S. VERIFIED CUSTOMER
Eliseo was very nice and helpful!
1/28/2020
Richard B. VERIFIED CUSTOMER
Mark is very professional and considerate and very knowledgeable
1/28/2020
Wendy B. VERIFIED CUSTOMER
Steven provided excellent service today. Thank you!
1/28/2020
Alison U. VERIFIED CUSTOMER
Traci was fantastic as usual, but the service department was unable to resolve my issue.
1/27/2020
Tony G. VERIFIED CUSTOMER
The service was excellent
1/27/2020
Teresa R. VERIFIED CUSTOMER
I always recommend Mercedes Benz of Marin. The customer service is top notch.