Traci Crespo is the best....she always anticipates my needs and “takes care of things for me”.....
5/21/2021
Sheri E. VERIFIED CUSTOMER
Traci was great to have as an advisor! Very communicative and responsive. Went above and beyond to communicate with the tech and understand the issues.
5/21/2021
RICHARD B. VERIFIED CUSTOMER
She was nice and very responsive
5/21/2021
MARK S. VERIFIED CUSTOMER
Traci is excellent and very helpful. Best service advisor I’ve had.
5/21/2021
Lee A. VERIFIED CUSTOMER
It is a pleasure to work with Traci. She provides excellent communication and friendliness.
5/21/2021
Jason F. VERIFIED CUSTOMER
My service rep did an outstanding job, and I would recommend him to others.
5/21/2021
Jason S. VERIFIED CUSTOMER
MB of Marin is lucky to have Traci. She creates customer loyalty, not only to the dealership, but to the brand. She’s smart, funny, proactive, communicative and very knowledgeable.
5/20/2021
Bruce S. VERIFIED CUSTOMER
Excellent service, as usual. Thank you!
5/20/2021
MARIO R. VERIFIED CUSTOMER
Thank you for wonderful service
5/20/2021
Stanley C. VERIFIED CUSTOMER
Listened to what I was saying
5/20/2021
DOUGLAS A. VERIFIED CUSTOMER
Everything was perfect. In/out quickly with beautiful loaner. Car ready before promised and pulled up ready to go when I arrived. A 10!
5/20/2021
Linda B. VERIFIED CUSTOMER
Tracey is great! Greeter out front should be fired. Arrogant and rude. Not a problem solver.
5/20/2021
Marcia M. VERIFIED CUSTOMER
Always excellent service
5/20/2021
CAROLYN A. VERIFIED CUSTOMER
Great service. He was very polite and had very good manners. He explained the process to me very well. I look forward to working with him in the future.
5/20/2021
Lisa Z. VERIFIED CUSTOMER
Grateful the actual cost came in below the estimate!
5/19/2021
Russ B. VERIFIED CUSTOMER
Steve was great. Very responsive, helpful and knowledgeable.
5/19/2021
LEONARD T. VERIFIED CUSTOMER
Extremely helpful, willing to go the “ extra mile”. Expressed that “I” understood what this service covered and what the next would cover.
5/19/2021
Ilene M. VERIFIED CUSTOMER
I have already spoken to the service manager about the poor service. I certainly hope things improve.