Thank you. My service technician went above and beyond to help me I greatly appreciate it.
3/16/2021
Jose C. VERIFIED CUSTOMER
Traci is excellent at customer service. Very responsive and always on top of the process. She is always thinking about the client and how to add value to yhe experience.
3/14/2021
Diane L. VERIFIED CUSTOMER
Ridiculously high price for key fob when mechanical key present. Price gouging!!
$505.77 for extra fob. Did not change locks....just replacement of fob!
I felt really taken advantage of and am extremely upset at this cost!
Already had fob in stock...charged $360.80 just to program. Unbelievable.
3/14/2021
Thaminda R. VERIFIED CUSTOMER
Always, exceptional service. When I got the car it felt as if there was a pull towards my left. I will drive it a couple of days and will call Eliseo of it is indeed an issue.
3/13/2021
STEVEN K. VERIFIED CUSTOMER
Traci provided excellent, timely and friendly/polite service.
3/13/2021
William M. VERIFIED CUSTOMER
Eliseo is a great ambassador for the dealership. He is totally professional in his dealings with me, answers my questions & gets my car in & out of the shop ASAP. What more is there? Nothing.
3/13/2021
SCOTT Z. VERIFIED CUSTOMER
Angelo was great. Definitely an asset to your company and a key part of creating a long term customer relationship.
3/13/2021
Alex L. VERIFIED CUSTOMER
Antwon is number one ! 1#
3/13/2021
Ladan M. VERIFIED CUSTOMER
He was absolutely wonderful! So happy and lucky being helped by him today!
I am in the service industry and I am always striving to have my clients leave with the same satisfaction.
Thank you!
3/13/2021
Donald D. VERIFIED CUSTOMER
Traci is always great!
3/13/2021
Candace B. VERIFIED CUSTOMER
Traci was great at keeping me informed about the progress of my car’s service and when it would be complete.
3/13/2021
Wendy G. VERIFIED CUSTOMER
Traci is always welcoming and helpful in every way! She is terrific and makes
My experience at Mercedes pleasant.
I look forward to my services so I get an opportunity to see Traci!!
Bravo!!
3/13/2021
Emmanuel J. VERIFIED CUSTOMER
She is always nice and helpful.
3/13/2021
Denise E. VERIFIED CUSTOMER
Traci is a real asset to Mercedes.
3/12/2021
John W. VERIFIED CUSTOMER
Wonderful job as usual.
Thank you.
John & Diana Wales
3/12/2021
IRENE B. VERIFIED CUSTOMER
Good job
3/12/2021
Marjorie S. VERIFIED CUSTOMER
Eliseo made the service experience great as everything was done in a timely manner that worked with my scheduling needs.