Noah seems to be very nice with her attitude and polite to answer my concerns.
10/17/2018
Bruce P. VERIFIED CUSTOMER
Excellent and friendly service
10/16/2018
Ruth C. VERIFIED CUSTOMER
I believe the communications was missing and notification needs to be better.
10/15/2018
DOROTHEA V. VERIFIED CUSTOMER
we received excellent service since we bought 2 cars from your dealership 10 years ago. He has always been competent, reliable and the service cost estimates he provided were never overblown. We like that and return.
Dorothea
10/15/2018
Sissel H. VERIFIED CUSTOMER
A bit slow getting my car at the end. Steven was nowhere to be seen but the front desk ladies were very helpful.
10/15/2018
JOHN N. VERIFIED CUSTOMER
Excellent service
10/15/2018
George P. VERIFIED CUSTOMER
Excellent,
Thank you
10/15/2018
Karen R. VERIFIED CUSTOMER
Angelo and everyone there was very nice and helpful!
10/14/2018
Mahmoud S. VERIFIED CUSTOMER
excellent.
10/14/2018
Rebecca S. VERIFIED CUSTOMER
Steven is terrific. He stepped in when Jason was sick. He really handled my car servicing great! Many thanks.
10/14/2018
Lawerence T. VERIFIED CUSTOMER
I already spoke with Angelo about this so he knows. The squeak was fixed in the door of my 300C. However, the trunk opener button was disconnected and is just flapping. Usually your service is impeccable, but not this time.
10/14/2018
LORETTA K. VERIFIED CUSTOMER
Eliseo once again took care any service issues that arose from the front desk. Due to his knowledge and commitment to the customer service, he was able to diffuse a difficult situation caused by the front desk staff and make his customer happy. I know I can always count on Eliseo when I come to Mercedes.
10/13/2018
Dong K. VERIFIED CUSTOMER
Mark was great to work with but had a slight issue with car pickup. My service was completed on the morning yet my vehicle wasn't washed before pick at 3:30pm. I was asked if I wanted to wait for the car wash instead so declined out of needing to get through traffic.
10/13/2018
Daniel M. VERIFIED CUSTOMER
Jason was great but the mechanic did not reset the service alert so every time I start car the alert for a "B7" tune-up comes on and stays on. Very annoying.
10/13/2018
GRACE C. VERIFIED CUSTOMER
Did a great job. Thank you!
10/13/2018
Yang J. VERIFIED CUSTOMER
Steven is the best!
10/13/2018
Steven J. VERIFIED CUSTOMER
Elisio was very attentive and provided great service as always. I enjoy working with him, and have recommended my friends to service their cars there as well.
10/13/2018
Mark R. VERIFIED CUSTOMER
Thanks to Mark and to David Liu who checked on getting my car at pick up!
10/13/2018
Mary U. VERIFIED CUSTOMER
Would be happy to do the survey
10/13/2018
Alex O. VERIFIED CUSTOMER
The best customer service I have ever received at any car dealership period.