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Real Reviews from VERIFIED CUSTOMERS
Kyle B. VERIFIED CUSTOMER
The service took a long time but Jason was great -very accommodating abiut my loaner and very helpful in general.
9/19/2018
Larry S. VERIFIED CUSTOMER
Mark is the best!
9/18/2018
Theodore H. VERIFIED CUSTOMER
Well organized. Car was ready at the time they said it would be.
9/18/2018
Loretta K. VERIFIED CUSTOMER
Eliseo has always gone above and beyond in serving his clients. I am completely satisfied with my service. He is honest and realistic about the service that is required. I trust his advice. Thank you.
9/18/2018
David D. VERIFIED CUSTOMER
Had a great experience on this service visit !
9/17/2018
Chris M. VERIFIED CUSTOMER
Excellent service by Angelo
9/16/2018
Carolina D. VERIFIED CUSTOMER
Big problems...very poor service. I don’t feel like you’re dealing with my complaint about your sloppy work, which may have cost me a lot more if I hadn’t discovered it. Call me. Or just refund me. I’ve been a longstanding customer and spent lots of $$ there. You’re going to lose me. Do the right thing! I had written the following message to Mark a few days after and I have never received a reply: Mark, I took the car to Collie for the repairs today. They agree about the belt tensioner. They also noticed that about a quart of oil seems to have been spilled all over my engine during your service. They want $70 to clean it up. I'd like you to refund me $70 off my recent service since they have the car and are doing the belt repair. You can confirm the spilled oil issue with Roger at Collie if you like...he said he knows you.
9/16/2018
Charlotte T. VERIFIED CUSTOMER
Very professional and congenial.
9/16/2018
Deborah V. VERIFIED CUSTOMER
Very satisfied with the entire experience, start to finish, including the small packages of Mother’s Circus Animal Crackers!
9/16/2018
Steven F. VERIFIED CUSTOMER
Expensive but well done and on time
9/16/2018
Jane M. VERIFIED CUSTOMER
Once again Jason was superlative
9/16/2018
Chyna H. VERIFIED CUSTOMER
My experience was fraught with delays in both my adjuster’s assessment and then the repairs. I received my car a week later than originally expected. When I reached out for updates I was responded to promptly. At pick up, after paperwork was completed, I waited over 20 mins for my car to be brought around. When it was, it was dirty - covered in construction dust and not charged. My car is an electric model and was returned with only 19 miles available for driving. My car was with you for over 3 weeks. I am deeply disappointed by my experience.
9/15/2018
Kim M. VERIFIED CUSTOMER
Hey - I was getting a car clean from previous mistakes as a complementary. All was week except that I never got a call back about when my car was going to be finished. finally I called on Friday because we needed the car for a roadtrip. They said come in it’s readu. I came in to get the car and had to wait 1 1/2 hours becaus people were having lunch - then they could not find the keys. The car clean was excellent , but really should not be so hard to get my car back.
9/15/2018
Pamela S. VERIFIED CUSTOMER
Mark is always terrific !!!!
9/15/2018
Eric S. VERIFIED CUSTOMER
Annoying text messages
9/15/2018
Carol G. VERIFIED CUSTOMER
Superb!
9/15/2018
Joe L. VERIFIED CUSTOMER
Eliseo my new Service representative after Mary retired last Mary He completed my request and great service Now I only have four MB service by Marin MB
9/15/2018
Margot F. VERIFIED CUSTOMER
I was very happy with the service and and Tony kept in touch thank you
9/15/2018
CHENG Z. VERIFIED CUSTOMER
Noah was late by 40 minutes for my appointment. I had to pick up kids from school afterwards, so it created lots of stress. The young lady at the front desk was very helpful though. So was the technician.
9/15/2018
Hillari A. VERIFIED CUSTOMER
He fulfilled all my auto needs in a timely and curteous manner! No complaints!
9/15/2018