Mr Gomez was very understanding, expedient and polite.
3/4/2021
Kolubah D. VERIFIED CUSTOMER
This guy is one of a kind, always making sure to go above and beyond to help you with whatever concerns that you may have. Makes sure to tell what services are necessary or which ones can be pushed back a little longer.
3/4/2021
DAN N. VERIFIED CUSTOMER
Angelo is the best. Thank you
3/4/2021
David S. VERIFIED CUSTOMER
My experience at Mercedes Benz of Marin is what I appreciate and hoped for when I purchased my GL450 in Walnut Creek but unfortunately Walnut Creek was the total opposite. I have talked and written my complaints to walnut creek. After a year I and 3rd service I decided to go to Marin..and WOW what a difference!!! Brittany and the staff where everything i had hope for and more!!! Thank you - Trinidad
3/4/2021
Jennifer R. VERIFIED CUSTOMER
Anthony was great. Very attentive and quick response. I hope I get him again on my next service.
3/4/2021
Gerald N. VERIFIED CUSTOMER
As usual, everything went well.
3/4/2021
KAREN L. VERIFIED CUSTOMER
Eliseo takes care of my car, of me and my car, like family. I’ve trusted him to give me the best advise and service for keeping my much loved E350 2008 wagon in top condition from day one. And I’ve always trusted Mercedes to design the right cars to keep me safe, too. Eliseo is responsive to my needs, not the easiest thing to do in Covid conditions. He’s knowledgeable, pleasant to work with and I feel lucky to have him as my service advisor.
3/3/2021
SHANNON U. VERIFIED CUSTOMER
Very knowledgeable and responsive. Thank you!
3/3/2021
Mary K. VERIFIED CUSTOMER
She kept us informed
3/3/2021
PAM R. VERIFIED CUSTOMER
Although I still need a battery that was back ordered, Steve did a fine job of keeping me informed and getting everything else done.
3/3/2021
Jon R. VERIFIED CUSTOMER
Brittany Myers is simply the best service rep we have experienced at Mercedes Marin.
3/3/2021
LAUREN T. VERIFIED CUSTOMER
Anthony was great. On the other hand, I am disappointed that I have had this car since July and already had to bring it in to you multiple times for various technical or mechanical issues. Not what I expected from my first Mercedes, disappointing.
especially since the car has less than 3k miles on it.
3/3/2021
Martha H. VERIFIED CUSTOMER
Angelo is awesome! He’s professional, friendly, and very attentive and conscientious.
3/3/2021
Kathryn D. VERIFIED CUSTOMER
Anthony was lovely
3/3/2021
VALERIE F. VERIFIED CUSTOMER
It’s always good to see Angelo! He takes good care of his customers!
3/3/2021
Sara P. VERIFIED CUSTOMER
Traci is fantastic. I wouldn’t want to work with anyone else! She’s the best thank you
3/2/2021
Mahroo A. VERIFIED CUSTOMER
Brittany was great to work with. She kept me updated on everything and very professional. Great customer service
3/1/2021
Rhonda C. VERIFIED CUSTOMER
Excellent advisor; thourough; explains mechanical decisions in a manner that is understood.
2/28/2021
Rowan B. VERIFIED CUSTOMER
Eliseo is 5star. He listens carefully and then focuses clearly on getting it sorted and follows through Thanks Eliseo
2/27/2021
Kathleen G. VERIFIED CUSTOMER
Traci & I share a love for the C230 sports coupe & I enjoy working with her for that reason. I believe she provides excellent and informative service.