Overall service was excellent and will
Look forward to working with Mercedes Benz and him as well
9/1/2018
John P. VERIFIED CUSTOMER
Excellent service
9/1/2018
Anton G. VERIFIED CUSTOMER
As always, Mark is easy to deal with and provides answers when needed. Thumbs up!
9/1/2018
Michael J. VERIFIED CUSTOMER
Marc was amazing!
8/31/2018
DECLAN O. VERIFIED CUSTOMER
No survey needed just wanted to say that Jason is a great guy and super helpful
8/30/2018
Earl I. VERIFIED CUSTOMER
I was very satisfied with JASON’S professionalism after the POOR service that I was given. He did his best to accommodate me and for that I was thankful. As for the rest of the team the lack of communication caused yet another horrible experience for me. Maybe you can use the service that I received as a case study of how the lack of communication between employees caused such a bad experience for the customer. AND DO BETTER!
8/30/2018
Gisela L. VERIFIED CUSTOMER
Best services ever
8/30/2018
Michael H. VERIFIED CUSTOMER
Tony was tremendous. Outstanding service.
8/30/2018
Patricia B. VERIFIED CUSTOMER
Eliseo always provides top notch service! He cares and it shows!
8/30/2018
HARRY M. VERIFIED CUSTOMER
Your software Interferes e my phone op-bad!
8/30/2018
Connie P. VERIFIED CUSTOMER
Efficient and professional. Went above and beyond by touching up a deep scratch on my door as a courtesy. Really appreciate the great service.
8/30/2018
Seiji W. VERIFIED CUSTOMER
Great service!!
8/30/2018
Robert P. VERIFIED CUSTOMER
Angelo is an asset to Mercedes-Benz of Marin, great service again, thank you
8/30/2018
Dana K. VERIFIED CUSTOMER
Angelo was amazing. Very nice and helpful. Explained what was going on
8/30/2018
Dawn F. VERIFIED CUSTOMER
Absolutely satisfied with years of ongoing excellent service. Thank you !
8/30/2018
Clyde E. VERIFIED CUSTOMER
Mark listened & wrote up my service needs. All was handled perfectly & quickly. Shuttle service was great with nice drivers.
8/30/2018
KEVIN M. VERIFIED CUSTOMER
I arrived 5 minutes early for my appointment. Mark was detained by another client for nearly 30 min delaying my appointment. Additionally there we no loaner cars so I had to go to Enterprise (after specifically selecting a day when one was supposed to be available). All of this is understandable but it made me late for my meeting with my clients. There were apologies but that didn’t change that I was late. Mark comped my detail which I appreciate however, I am now missing my suction cup Phone mount. This is the first time in 15 years of servicing my cars with you that I have had these kind of issues.
8/29/2018
Christine B. VERIFIED CUSTOMER
All good
8/29/2018
Wei L. VERIFIED CUSTOMER
I was effectively helped by Mr. Greenblat. Thanks so much!