I still haven't got a response after asking for an extra year of warranty. However, I was happy with my service rep.
8/24/2018
Rose E. VERIFIED CUSTOMER
I, always receive the best customer service from Tiny and the staff in San Rafael, CA.
8/24/2018
Edmund L. VERIFIED CUSTOMER
Despite the hustle with remodeling today’s service was smooth and very satisfying
8/24/2018
William L. VERIFIED CUSTOMER
Absolutely. Tony was great ! Very efficiently handled
8/24/2018
Jasim W. VERIFIED CUSTOMER
Tony is an efficient, knowledgeable, and trustworthy service advisor. He’s a pleasure to deal with, highly recommended!
8/24/2018
Bahman M. VERIFIED CUSTOMER
Superlative service. Unparalleled attention to detail.
8/24/2018
Anthony H. VERIFIED CUSTOMER
Idiot
8/24/2018
Clarence W. VERIFIED CUSTOMER
This service echos my same comments from last week - excellence in service!
8/24/2018
Mindy W. VERIFIED CUSTOMER
Great service all around
8/24/2018
Terah B. VERIFIED CUSTOMER
Angelo is your best employee. Thanks Angelo
8/24/2018
Connie L. VERIFIED CUSTOMER
Eliseo is awesome! I would not want to go to any other advisor. He is extremely knowledgeable about AMGs. He is also very professional and cares about our specific needs, so we feel very well taken care of every time we have Eliseo as our advisor. We had another advisor once and felt he let the ball drop in several ways. So now, I specifically ask for Eliseo.
8/23/2018
Ed M. VERIFIED CUSTOMER
Angelo always courteous & professional in his work.
8/23/2018
Stacey L. VERIFIED CUSTOMER
Thomas is great and very supportive. Great service. Thank you.
8/23/2018
ZACHARY P. VERIFIED CUSTOMER
Love him! He’s the best!
8/23/2018
Evelyn J. VERIFIED CUSTOMER
He is always very helpful
8/23/2018
Mike L. VERIFIED CUSTOMER
My wife picked up the car. On the drive home the tire pressure alarm went off and 3 of the 4 tires were not at the correct pressure. She had to turn back to the dealership and spend another 30 minutes waiting for the tires to be properly inflated. This makes me question the service department’s quality process as tire pressure seems like such a basic item.
8/23/2018
Colleen D. VERIFIED CUSTOMER
Steven went above and beyond to help me resolve my vehicles issue!!
I can’t thank him or Mercedes-Benz of Marin enough.
Colleen
8/23/2018
Fred K. VERIFIED CUSTOMER
Please don’t send a survey
8/23/2018
Maurice S. VERIFIED CUSTOMER
Prompt, very professional as an employee...
8/23/2018
Merritt F. VERIFIED CUSTOMER
It took them 45 minutes to find my car and also could not find my key, which presumably is permanently lost. Fortunately I had a spare with me and could drive home. So far, not impressed with the dealership, especially compared to the service we received in Walnut Creek, which has been outstanding.