Everything was very good.
Steven was organized polite and knowledgeable.
Loaner car was clean and nicely presented.
Follow up and completion of service notification was thorough.
Pick up was easy, fast and everything was prepared and my car was clean.
Thanks everyone!
5/31/2018
Tommy C. VERIFIED CUSTOMER
Great job
5/31/2018
Alan S. VERIFIED CUSTOMER
Elision is terrific - very responsive to our needs.
5/31/2018
Patricia M. VERIFIED CUSTOMER
Great service. Thank you Tony
5/30/2018
Susan M. VERIFIED CUSTOMER
Tony is great to work with. Thank you, Tony.
5/30/2018
Theodore W. VERIFIED CUSTOMER
Thank you for your support
5/30/2018
Paul D. VERIFIED CUSTOMER
Tony is great.
5/30/2018
Reza K. VERIFIED CUSTOMER
He is great ????????
5/30/2018
Pezhman B. VERIFIED CUSTOMER
Tony was friendly professional and most importantly personable. He made my service appointment as pleasant and as speedy as possible. I would strongly consider this when renewing my lease agreement. I would highly recommend Tony and Mercedes for amazing service.
5/30/2018
Eguene Z. VERIFIED CUSTOMER
Awesome, thank you
5/30/2018
David P. VERIFIED CUSTOMER
Although I in no way blame Steven, our service rep, we were disappointed that we could not get a loaner car. Transportation in both directions was difficult, and we need to evaluate whether we should continue to take it to your dealership, even though we purchased the car there. I would be happy to elaborate if you wish. David P
5/29/2018
Greg J. VERIFIED CUSTOMER
Was not impressed with the service. Lack of communication, and amount of time it took.
5/28/2018
Richard S. VERIFIED CUSTOMER
Angelo was timely and informative. He was a gracious representative of the dealership and would cause me to return because of his efficient service.
Richard S
5/28/2018
Lisa H. VERIFIED CUSTOMER
Angelo is nice and easy to do business with!
5/27/2018
Lynda J. VERIFIED CUSTOMER
Each and every time is been the same issue I don’t even know where to start I’m not even going to bother but just know this I’m done with all the mistakes from Mercedes-Benz in Marin County
5/27/2018
Marcelina D. VERIFIED CUSTOMER
Angelo gave us a good service and completely satisfied there job and also i would like to thank you to the mechanic who did my car I really appreciate for there work. Regards dominno Marci dominno
5/27/2018
Eric L. VERIFIED CUSTOMER
Excellent customer service! Definitely an example of what you would expect from the Mercedes Benz brand!