Elesio is always a pleasure to work with. Elesio is extremely knowledgeable,
honest, trustworthy, and fair. We appreciate Elesio’s expertus
and advice and have been assisted by him for many years
Thank you Elesio. He is a key reason why we continue to
do business with Mercedes Of Marin!
5/6/2018
Frances S. VERIFIED CUSTOMER
Mark was very knowledgeable, efficient and courteous.
5/6/2018
Judith C. VERIFIED CUSTOMER
I don't usually answer surveys
5/6/2018
Steven F. VERIFIED CUSTOMER
Tony is a great service advisor
5/6/2018
Michael B. VERIFIED CUSTOMER
For whatever reason the spark plugs were not changed during the service. It was part of the original work order, but when I picked up my car, the invoice stated the owner declined this part of the service. I was never asked about whether I wanted the spark plugs changed or not. I assumed it would happen. We are disappointed this occurred.
5/6/2018
June B. VERIFIED CUSTOMER
Wonderful service provided by Tony Danai
5/5/2018
Nadereh D. VERIFIED CUSTOMER
Mary was extremely helpful and caring. She took care of my car needs efficiently.
5/5/2018
Bradley H. VERIFIED CUSTOMER
Thomas was courteous and professional. He helped me understand the process, timeline and details of the repair work. He ran out to say thank you after I picked my car which I thought was pretty cool. Thank you and well done.
5/5/2018
Eva A. VERIFIED CUSTOMER
Professional and straightforward as well as nice. Makes sure she calls you with updates.
No issues with Mary- you always count on her.
5/5/2018
Dominic M. VERIFIED CUSTOMER
Great service as usual!
5/5/2018
Kim K. VERIFIED CUSTOMER
Angelo and service dept A+
5/5/2018
Chanda R. VERIFIED CUSTOMER
Went above and beyond to get my car serviced and cleaned quickly.
5/4/2018
Diana G. VERIFIED CUSTOMER
Steve my service guy was fantastic. Friendly courteous. The car came back washed and clean. THANK YOU.
5/4/2018
Brian H. VERIFIED CUSTOMER
Eliseo is great! Always explains everything so I understand. A good experience.
5/4/2018
Christopher W. VERIFIED CUSTOMER
Thomas is top notch. He is knowledgeable thoughtful kind and patient. Absolutley wonderful.
5/4/2018
Andrew S. VERIFIED CUSTOMER
Angelo is awesome. Great service, great product knowledge, and completely customer-focused.
5/3/2018
Seth C. VERIFIED CUSTOMER
Eliseo has been our family’s service representative as long as I can remember and before I could legally drive! Now with my new car Eliseo is providing the same excellent service that our family has come to rely upon.
5/3/2018
KIM K. VERIFIED CUSTOMER
Not fixed still having same issues
5/3/2018
Alex K. VERIFIED CUSTOMER
Angelo is great. Knowledgeable and explains issues clearly. Great asset.
5/3/2018
Wendy Y. VERIFIED CUSTOMER
Eliseo has provided our family with superb service for many years. He is simply the best.