Mary is superb! I feel so lucky to have had her as my Service Manager for many, many years.
4/28/2018
Susan P. VERIFIED CUSTOMER
Eliseo is awesome, even when bill is $1,800
4/28/2018
Nancy S. VERIFIED CUSTOMER
My car was not ready the same day. When I picked it up the next day, it had only been partially cleaned - was dirty for the most part. Steven called me to apologize and arranged for a free detail service the next time I come in. While I appreciate his follow up, it is an inconvenience to bring my car into the dealership.
4/28/2018
John M. VERIFIED CUSTOMER
Mercedes Benz of Marin is an amazing operation. I have always been happy with their service and care of customer. Good Work!!!
4/28/2018
Nersi H. VERIFIED CUSTOMER
Eliseo was excellent as usual
4/28/2018
Stuart B. VERIFIED CUSTOMER
Couldn't ask for better service assistance than Toney provides. He makes you feel like RAB really cares. Thanks.
4/27/2018
Roberto M. VERIFIED CUSTOMER
Very excellent service with a personal touch
4/27/2018
Joe K. VERIFIED CUSTOMER
Thank you mark!
4/27/2018
Cheryl B. VERIFIED CUSTOMER
Great service. They took such good care of me and my vehicle
4/27/2018
Katerina D. VERIFIED CUSTOMER
Tony he is an amazing!!
He is asset for Mercedes great customer service!!
4/27/2018
Nancy H. VERIFIED CUSTOMER
Best customer service. Excellent.
Thank you
4/27/2018
Lenard W. VERIFIED CUSTOMER
Tony constantly updated me while my car was being
serviced. It was a pleasure working with him. 5 stars!
4/27/2018
Christelle S. VERIFIED CUSTOMER
Tony is very knowledgeable and gave me awesome tips for the future. He made feel comfortable and happy. I have been so upset when my car showed a problem after only 6 months of use.
Thanks Tony for your professionalism.
4/26/2018
Kerri G. VERIFIED CUSTOMER
Eliseo was great! Very friendly and personable and addressed all of my questions.
4/26/2018
TERRI H. VERIFIED CUSTOMER
Eliseo has been very professional and helpful every time I have been in need of service at Mercedes of Marin since 2007. He is who I go to! Thank you, Eliseo!
4/25/2018
Michael M. VERIFIED CUSTOMER
Mary is fabulous! She listens to your concerns and then gets them taken care of.
4/25/2018
DAVID L. VERIFIED CUSTOMER
In a difficult situation, Mary was responsive, calming, assuring and in all ways professional. She took the organizational **** away and took care of all the coordination of the unusual circumstances that needed to be dealt with. We could not have asked for a more competent and capable representative than Mary Dullea has been throughout the service process.
4/25/2018
Garry P. VERIFIED CUSTOMER
Eliseo went above and beyond the call of the duty to meet my needs
4/25/2018
RIHONG Z. VERIFIED CUSTOMER
Eliseo is a excellent service advisor, I am very happy fir having him as my advisor. The technician who worked on my car is excellent. They are great team.