Very thorough in explaining what was being done with my vehicle and answered questions patiently.
4/2/2018
Lisa Z. VERIFIED CUSTOMER
Mark is very courteous and conscientious. He is a good listener too when it comes to hearing what the client needs and hopes to achieve at the service visit.
4/1/2018
Stanley C. VERIFIED CUSTOMER
Eliseo is a great representative for your firm. Couldn’t ask for a better guy.
Stan ****
3/31/2018
Roland M. VERIFIED CUSTOMER
Eliseo was able to get the car fixed on short notice so I could get it back to LA. Katie who answered the phone was an excellent help in facilitating communication.
3/31/2018
Russ B. VERIFIED CUSTOMER
Mark takes great care of me. He makes Mercedes look good.
3/31/2018
Albert G. VERIFIED CUSTOMER
Steve was very helpful and professional.
3/31/2018
Josh M. VERIFIED CUSTOMER
As always Tony provides an outstanding level of customer service! He makes the experience easy and enjoyable.
3/31/2018
Todd M. VERIFIED CUSTOMER
Eliseo did everything possible to make my day easier. Too notch service.
Thanks!
3/31/2018
Timothy M. VERIFIED CUSTOMER
Marc was awesome
3/31/2018
Dana G. VERIFIED CUSTOMER
Professional service and great service manager!
3/30/2018
Michael L. VERIFIED CUSTOMER
Thank you Mary!
3/30/2018
Daryoush M. VERIFIED CUSTOMER
I put two new batteries from Mercedes bans . The batteries went out of juice .
I came back to the Office . They told me we have to do diagnose the car .
I told them it’s OK Dussault . When they diagnose the car they told me they have to change something in the car . And they did and it cost me nearly $380
And didn’t work they told me we have to change something else which is cost another $700 . I told them no and I go pick up my car .
They were very rude . They told me your car is old you should get a new car
The car mileage it is 62,000 . In the future I will not come to you and I will tell all my friend this story
3/30/2018
Rajendra B. VERIFIED CUSTOMER
Good service, done professionally well to handle the repairs issue.
3/29/2018
CHARA S. VERIFIED CUSTOMER
Tony was excellent...as always.
A real credit to the service department
3/29/2018
CHARLENE A. VERIFIED CUSTOMER
Mary Dullea is fabulous in all ways!!! Her service is absolutely impeccable always!!! She is a true professional!!! She is always on top of things and does a miraculous job taking care of me each and every time I come in to get my car serviced!!! I adore her!!!
Warmly
Charlene
3/29/2018
Robert S. VERIFIED CUSTOMER
Elision was professional, knowledgeable and articulate - excellent experience!
3/29/2018
Susan K. VERIFIED CUSTOMER
Eliseo is the best service person ive ever worked with!
Susan K