Great service by professional and friendly staff!!
5/19/2021
Elaine G. VERIFIED CUSTOMER
Brittany Myers was friendly, cheerful, capable, efficient, and kept me informed by text of the status of my car repair.
It was a pleasure to deal with her.
Elaine G
5/18/2021
John H. VERIFIED CUSTOMER
Great service from Eliseo! He is awesome!!
5/18/2021
Gail M. VERIFIED CUSTOMER
Angelo is terrific
5/18/2021
SCOTT L. VERIFIED CUSTOMER
Steven Drew is far and away the most knowledgeable and expert a service advisor I have ever had. He anticipates my questions and knows the answers.
Plus, he has first rate social skills. He is really nice and very friendly to work with.
That pretty much says it all.
5/18/2021
Peggy W. VERIFIED CUSTOMER
Angelo is great!
5/18/2021
Santiago P. VERIFIED CUSTOMER
Anthony Soriano was a really good helper he explained everything really well :)
5/18/2021
Sanford I. VERIFIED CUSTOMER
The service was prompt and complete. Everything was handled professionally and efficiently. What more needs to be said.
5/18/2021
Sylvia G. VERIFIED CUSTOMER
Excellent service thank you.
5/18/2021
Nassereddin K. VERIFIED CUSTOMER
Great job
5/18/2021
JASON F. VERIFIED CUSTOMER
Consistently my service advisor does not perform the tasks that I ask him to with respect to items that need repair on my vehicle. Consistently I get the vehicle and find that the work was not done. This has happened multiple times.
5/18/2021
Rothwell T. VERIFIED CUSTOMER
I would like to say that dealing with Tracy is a pleasure. She is polite and very efficient. She goes out of her way to make sure that her customers are satisfied with their experience at Mercedes if Marin. Please don’t lose her.
5/17/2021
Roger S. VERIFIED CUSTOMER
Angelo was smart, efficient and courteous. Bravo!
5/16/2021
Mark M. VERIFIED CUSTOMER
The factory needs to install a washer fluid failure / fluid pump failure warning light instead of “Check your washer Fluid”
5/16/2021
Jason S. VERIFIED CUSTOMER
Traci is fabulous.
5/16/2021
James H. VERIFIED CUSTOMER
Brittney is great - this reply is not reflective of her assistance. I was not satisfied with the detail job that I paid for. I got the ultimate detail $500 and picked up my car with bird poo on the moon roof and the interior windows were all smeary. I brought the car back to have the car rewashed. On the way there I heard a whistling noise from the passenger window. When I tried to close the window it went down and would only roll up partially. I took several times touching the window control to have it roll up to have a gap still and then I heard a loud popping noise. This is a result from the repair done on the passenger door panel, which was not put back on properly. I had to take time off during my day to correct these issues. Like I noted, Brittney is fantastic and always helpful. I wish that the detail and repair were done right in the first place, so I didn’t have to come back to correct the repair and detail job.