Eliseo is always very responsive. He is a pleasure to work with! I know I am in good hands
2/19/2021
MARSHA Q. VERIFIED CUSTOMER
Angelo is the best and is always courteous and helpful. He is extremely knowledgeable and always answers my questions and helps me to understand how to use the many features on my car. He is also trustworthy which is important to me. Penske is fortunate to have him on their team.
2/19/2021
Mary D. VERIFIED CUSTOMER
Angelo was efficient and very helpful, also polite and a pleasure to work with!
2/19/2021
Jack B. VERIFIED CUSTOMER
Eliseo was very communicative, stayed in touch with timely information. He understands my issues concerning the balance between expensive repairs on a car with limited resale value. He gave me helpful information about the importance of the repair and the consequences of ignoring it.
Angelo made my day! He corrected my bill when I balked at the 2k price tag of my service bull. He is an asset to your company!
2/18/2021
Pam R. VERIFIED CUSTOMER
Since the check engine light came on within 100 miles of picking it up, I was a bit disgruntled. Called Steve and he assured me it would all be taken care of. He went above and beyond.
2/18/2021
LINDA C. VERIFIED CUSTOMER
Brittany was very kind, as expected from Mercedes.
Thank you!
2/18/2021
Nancy N. VERIFIED CUSTOMER
I appreciate the care taken with my vehicle. Eliseo was a pleasure to work with. Thank you.
2/18/2021
Gary F. VERIFIED CUSTOMER
Courteous and thorough.
2/18/2021
Kenneth M. VERIFIED CUSTOMER
Great service
2/18/2021
Jason H. VERIFIED CUSTOMER
Excellent job Elisio. Probably the best service experience I’ve had at MB San Rafael in years. Easy drop and pickup with clear comms throughout. Thank you!
2/17/2021
Tarek H. VERIFIED CUSTOMER
Very professional and on time
2/17/2021
Cristi D. VERIFIED CUSTOMER
Brittany was extremely personable and friendly. Very efficient and followed through exactly as she said she Would. Delightful service experience!
2/17/2021
Marissa S. VERIFIED CUSTOMER
Angelo was great! Knowledgeable and attentive.
2/17/2021
Gregory T. VERIFIED CUSTOMER
Very good..keep up the good work.
2/17/2021
Terry S. VERIFIED CUSTOMER
She was very attentive and her communication skills above and beyond.