The staff who handled my case conducted himself professionally and friendly The Job done on my car was completed quickly and delivered to me on time as he had promised.
My car was also cleaned inside and outside My car now drives nice and sounds fine . I Love it.
Thank you the Staff of Mercedes Benz of Marin
JN
1/30/2018
Julie D. VERIFIED CUSTOMER
Professional, knowledgable, thoughtful - the key attributes of a top performer.
1/29/2018
Richard C. VERIFIED CUSTOMER
Thomas provided super service from beginning to end.
1/29/2018
Clifford B. VERIFIED CUSTOMER
Your service center is beyond exceptional! We drive from Modesto to have our car serviced there and will continue to do so. You are the greatest! Love working with Mary.
1/28/2018
Ruth C. VERIFIED CUSTOMER
Thanks! Efficient and friendly.
1/27/2018
Angela A. VERIFIED CUSTOMER
Great service from Angelo. Unfortunately, driving home, my check engine light illuminated. How can that be after it was just in for a service??
1/27/2018
Daniel M. VERIFIED CUSTOMER
Very good
1/27/2018
Carrie B. VERIFIED CUSTOMER
Mark Greenblat is incredibly friendly, professional and kind. I honestly look forward to my service appointments because Mark makes it so enjoyable. I really appreciate his communication style and follow up regarding my vehicle.
1/27/2018
Roberta K. VERIFIED CUSTOMER
Our usual service rep is on leave. Roadside service had to come to our home b/c the battery was dead. He started the car and b/c he did not have the proper battery we drove to RAB.
It took over 30 minute to finally see the rep and finalize the installation of a new battery. It would seem that another rep could have taken care of the situation in a more reasonable time.
Yes, the problem was fixed.
1/27/2018
Juan B. VERIFIED CUSTOMER
Thank you again for taken care my vehicle. Amazing service from Angelo Gomez my service advisor and great attention from nnoa.
1/27/2018
Debra H. VERIFIED CUSTOMER
I’m so sorry, but I never met him. He had to take the day off when i had my appointment, so i worked withAnother Sevice Person.
1/27/2018
Kevin R. VERIFIED CUSTOMER
This was my very first visit to mercedes of marin. I came for a recall and thomas was very helpful. He walked me through the services being performed and we talked about future visits. He is a very pleasant and knowledgeable person and I feel confident that the services being performed on my vehicle are handled by professionals.
1/27/2018
John C. VERIFIED CUSTOMER
Thomas is a real professional. Greatly exceeded my expectations. Extremely helpful.
1/27/2018
Twan S. VERIFIED CUSTOMER
Best customer service on replacing all four tires the same day.
1/27/2018
Burt M. VERIFIED CUSTOMER
I brought in my E350 to have the Resol put on the outside and interior. During the washing of my car, they damaged my bumper. You were nice enough to replace the bumper with a new bumper but took 2 weeks.
Thank you for replacing the bumper, but not happy my car was damaged. Tony provided good support and keeping me updated on this situation.
1/26/2018
Jana C. VERIFIED CUSTOMER
It wa great! Many thanks.
1/26/2018
James G. VERIFIED CUSTOMER
Tony is always a pleasure and a very helpful and trustworthy advisor!
Beth Gassel
1/26/2018
Larry D. VERIFIED CUSTOMER
Tony Danai is the best! He always takes care of all of our cars perfectly.
1/26/2018
Kathryn L. VERIFIED CUSTOMER
Mary was great. I'm pleased with the service I received, but please do not send another survey. I don't have time to answer more questions. Suffice to say I look forward to continuing to work with Mary.
Many thanks for your understanding.
Kathryn L
1/26/2018
Audrey M. VERIFIED CUSTOMER
In reading my receipt when I got home I noticed that I was charged $15.23 for oil filter element and 11.55 for washer fluid. This was a $200 annual service-, little things like that should be included! What does $200 cover? Feels very nickel and dime and makes me want to go elsewhere for service.