Good team work from Mary and the technicians. Grateful.
1/17/2018
Gregory S. VERIFIED CUSTOMER
Mary is always a pleasure to work with
1/17/2018
Kelly D. VERIFIED CUSTOMER
Mark consistently provides good service!
1/15/2018
Eric P. VERIFIED CUSTOMER
Steven. Was extremely customer focused. He went out of his way to research
A road hazard warranty from another Mercedes dealer
Kudos for Steven. He gets what real customer service is all about!
Eric P
1/14/2018
Mahmood M. VERIFIED CUSTOMER
Excellent service
1/14/2018
Tammy B. VERIFIED CUSTOMER
When dropping of my truck I had requested to have the ski rack removed. Handed over the key to the ski rack during my drop off. When I retrieved my truck it was still on. Mark was not in on the day I arrived at the dealership. No one was aware that the ski rack was to be taken off. I was told it was not in the notes. I was shown the notes. I didn't know what to say. I was very uncomfortable. I felt as if I had made a mistake, treated as if I never made the request because it was not in the notes. I just wanted to get out of that dealership. The lady that came to help fix the problem treated me as if I was a problem.
1/14/2018
Amilcar F. VERIFIED CUSTOMER
The mercedes team was absolutely professional helpful and responsible
Thank you very much for your help with my key repair. I'm a proud mercedes driver Since. 1980s but this was the first time I use the service team
I'm so proud of the accomplish team. Happy new year to all and God bless every body. Amilcar. Ferrari
1/13/2018
Robert L. VERIFIED CUSTOMER
The advisor was out to lunch when I arrived on time for my appointment causing me to wait 15 minutes for someone to help me. Quite unsatisfactory.
1/13/2018
David P. VERIFIED CUSTOMER
Everyone that I met there today was extremely friendly and professional. Tony was very knowledgeable and courteous. I enjoyed my service experience with Mercedes Benz of Marin and would recommend your services to others.
Very Best,
David
1/13/2018
Scott M. VERIFIED CUSTOMER
Mary is great. No survey please.
1/13/2018
Maria V. VERIFIED CUSTOMER
Easy to work with. The work was done promptly and Tony was very accommodating with the pick up of my vehicle.
1/13/2018
Kimberly T. VERIFIED CUSTOMER
The service is not finished.
1/12/2018
Wesley H. VERIFIED CUSTOMER
Everything was great. The only thing my car says I need a B service next time when I need a A service. Other then that the service was great. Thanks
1/12/2018
Jeremy R. VERIFIED CUSTOMER
Took 2 weeks .. logistical issues resulting in us not having our car for 2 weeks and 2 days
1/12/2018
Corey M. VERIFIED CUSTOMER
Mary was pleasant and efficient
1/11/2018
Phillippe A. VERIFIED CUSTOMER
Math is great
1/11/2018
Leonard A. VERIFIED CUSTOMER
Tony has very, very, very little room to improve. He
makes sure that my experience at Main is all good.
Outstanding and professional performance of
his duties.
1/11/2018
Ma Josefina. VERIFIED CUSTOMER
Everything was perfect but for the first time ever I really want a coffee and the machine won't work !!!!! Really. Well I will give one more chance another day. Thank you.