Mary was very helpful and gracious. Even in light of the fact that an employee caused a collision with my car requiring body repair! It was a very awkward situation for Mary and she handled it well.
11/15/2017
Beverly A. VERIFIED CUSTOMER
We trust!
11/14/2017
Yana S. VERIFIED CUSTOMER
Thomas is great! He is taking care of my recall appointment very fast. Thank you Thinas
11/14/2017
Pamela S. VERIFIED CUSTOMER
Mark Greenblat is simply a champ! Always!
Thanks, P. Schaefer
11/14/2017
Mariah M. VERIFIED CUSTOMER
Sexist. How not to do customer Service was this guy. Just because a man is sitting next to me doesn't mean he should speak to that man about my vehicle, when I was the only one In the vehicle when I drove in, and my name is the one on the car and account. The worst thing is a service professional looking at someone else altogether. I had to actually stop him and say "excuse me, I'm right here" because he wasn't even looking at me or speaking to me!! At all! In 2017, Marin County, you would think that any professional would know to look at the Person who actually owns the damn car - whether male, female, or anything in between. I would expect this at a Ford or Chevy dealer in Ohio or out in the countryside...Not at M-Benz of Marin. Someone please correct this kid, for everyone's sake.
11/13/2017
Jane G. VERIFIED CUSTOMER
Jordan is very nice but the repair on my car was not handled correctly or honestly.
11/12/2017
Genny B. VERIFIED CUSTOMER
Angelo was very helpful and professional.
11/12/2017
Verlene M. VERIFIED CUSTOMER
Excellent service!
11/11/2017
Jeff G. VERIFIED CUSTOMER
Thomas was outstanding
11/11/2017
Edwin G. VERIFIED CUSTOMER
Absolutely, efficient. Vehicle received on time, as promised.
11/11/2017
Carly C. VERIFIED CUSTOMER
Great service!! Thank you!!
11/11/2017
Marian M. VERIFIED CUSTOMER
She delivered my car within an hour . Thank you
11/11/2017
Marta G. VERIFIED CUSTOMER
Mary wad great! The work was done quickly and I was on my way!! I also appreciate the person who scheduled my appointment as she got me in on a day that worked for me. Sorry I don’t recall her name. Thanks for a great experience!
11/11/2017
Amber B. VERIFIED CUSTOMER
Super helpful!
11/11/2017
Danial K. VERIFIED CUSTOMER
The service has been excellent since I purchased the car. I just bought another Mercedes that will be in soon for service.
11/11/2017
Harry T. VERIFIED CUSTOMER
Great Service!
11/10/2017
Michelle V. VERIFIED CUSTOMER
Mark is amazing !! Excellent customer service!! Professional, courteous, patient, very confident, very knowledgeable and thorough!!
11/10/2017
Noel M. VERIFIED CUSTOMER
Toni is professional and responsive in all aspects of the service transaction