Thomas did an excellent job! We were very pleased with his knowledge and helpfulness.
11/8/2017
Dolores B. VERIFIED CUSTOMER
Emilio always goes out of his way to provide the best service . He is patient with my numerous questions; provides options , is honest and demonstrates the utmost integrity in completing the service required. I trust him to give me the best advice while taking my fixed pension income into consideration. He is the reason I keep coming back to Mercedes Benz of Marin for service
Dolores B
11/8/2017
Susan M. VERIFIED CUSTOMER
Service appointment went well. Thank you.
11/8/2017
Mindy S. VERIFIED CUSTOMER
Tony efficient and pleasant as always.
11/8/2017
Beth K. VERIFIED CUSTOMER
He is always very professional and efficient whenever I need service on my G63.
11/8/2017
Dennis H. VERIFIED CUSTOMER
Thank you for a job well done by Mercedes-Benz of Marin Staff and especially Tony Danai.
11/7/2017
Charles L. VERIFIED CUSTOMER
Everything went as planned and out in no time!
11/7/2017
Nancy W. VERIFIED CUSTOMER
Mark is very informative and always professional. A real gentleman with a wonderfully dry sense of humor. I’ve always enjoyed my short time with him.
11/7/2017
Brenda A. VERIFIED CUSTOMER
Eliseo, as well as being extremely competent, has always been a joy to work with.
11/7/2017
Audrey D. VERIFIED CUSTOMER
Great! Very professional
11/7/2017
Charles D. VERIFIED CUSTOMER
Very courteous and professional
11/7/2017
Donald W. VERIFIED CUSTOMER
Tony was outstanding! Very professional & knowledgeable I felt I was in good hands
11/4/2017
Roshan K. VERIFIED CUSTOMER
Thanks for your attention this week and reassurance.
11/4/2017
Riva B. VERIFIED CUSTOMER
I brought the car in to have cosmetic wheel repair on one wheel. Your supplier did an excellent job of repair, but when I took delivery the wheel itself had not been cleaned, and the tire was dirty and not dressed, in contrast to the other three road wheels/tires on my car.
I expected far more attention to delivery quality.
11/4/2017
Joanne J. VERIFIED CUSTOMER
Mary seemed very annoyed by my last minute appointment. She was rude and dismissive when I brought my car in for a new tire. She told me it would take 1 hour to check on the tires in stock to see if my specific size was available. I also asked her for a price on a headlight assembly and she told me I needed body work, so she didn’t see why I needed the info. Overall, a disappointing experience
11/4/2017
Geraldean B. VERIFIED CUSTOMER
I was completely satisfied with the service on my Mercedes.
11/4/2017
Mike L. VERIFIED CUSTOMER
Took my car on short notice today, and was a great help making it sure it got done quickly.
Thank you
11/4/2017
Juni T. VERIFIED CUSTOMER
Satisfied: the service you provided for E300 was excellent.
Customer service, Mary Dullea, was and is always serving the best. I have more complimants than complaint about her personally and her service.
Unsatisfied: the problem with the GL was not solved yet. The check engine sign is still on. And it is contantly on now, unlike previous was on and off.
The tech changed the nox in the last service. But the problem still persists.
I have to call and bring the car back to check