Tony is always a pleasure to work with! Friendly, responsive and informed.
He's a great service advisor!
10/13/2017
Joe And. VERIFIED CUSTOMER
Excellent service from appt with Angelo to shuttle driver.
10/12/2017
Pamela S. VERIFIED CUSTOMER
True to form Mark Greenblat cares about his MBZ customer always working hard & efficiently toward his ultimate goal of my complete satisfaction upon leaving the MBZ dealership. And this is how I felt again today!
Thanks Mark.
Best,
Pamela S
10/12/2017
Dean R. VERIFIED CUSTOMER
Excellent service. Very happy
10/12/2017
Charles K. VERIFIED CUSTOMER
Mary spent extra time with me, explaining some
of the workings of the car I had found challenging--
seat adjustment and air conditioning. She was very
patient and courteous.
10/12/2017
Sam B. VERIFIED CUSTOMER
Hi,
Thank you so much for the great service. You guys are amazing, your service is and was above and beyond. Eliseo is a professional person with the high level of reliability.
A+
Thank you so so so much
10/12/2017
Linda B. VERIFIED CUSTOMER
Mary is THE BEST. I have worked with her for 17 years and love her.
10/11/2017
Robert C. VERIFIED CUSTOMER
It's all about the people and how a customer is treated. From Mary Dullea to the drivers and service people are all very helpful. That to me is the difference. Always a job well done.
10/11/2017
Justin C. VERIFIED CUSTOMER
Always a great service experience! :-)
10/11/2017
Ian C. VERIFIED CUSTOMER
this is not regarding a service but a post delivery lack of followup from the Sales person Carlos Marianos. One of the keys was missing a key blade and he promised us to send us all pertinent signed documents, or copies of such. We also do not know if a formal application to DMV to obtain new plates etc.. The original transaction was August 21,2017 and after 4+ phone calls to Carlos, he finally asked the Parts department to mail the key blade, today, two months later. We do not have a new registration nor plates. NO FOLLOWUP despite numerous phone calls . The excuse was always "I am not in the office today". Not sure about when he actually works in the office? Our wife leased a new wagon from MB Walnut Creek with much more responsive sales and service team. We were originally very happy with the initial transaction but the lack of followup after sales regarding pertinent issues is disappointing.
10/11/2017
Marilee B. VERIFIED CUSTOMER
Mary is the best!! The car looks great! Nice detailing
Marilee B
10/11/2017
Diana R. VERIFIED CUSTOMER
Love my new car. Byran was very helpful in all aspects of the purchase of my car.
10/10/2017
GREGORY H. VERIFIED CUSTOMER
All good
10/10/2017
Gary M. VERIFIED CUSTOMER
Eliseo was polite and very professional.
10/8/2017
Robyn D. VERIFIED CUSTOMER
He was courteous and helpful. A pleasure to work with!