Mark was great. Fit me in for a time commitment and got me out very quickly. Excellent service. Thank you.
8/17/2017
Jennifer B. VERIFIED CUSTOMER
Car was finished early as requested
8/17/2017
Walter M. VERIFIED CUSTOMER
Starting with the service consultant Mark and then the tech Angelo and your shuttle driver Scott Moore, doesn't get any better than that. Thank You
8/17/2017
Mark O. VERIFIED CUSTOMER
Top flight response to all queries
8/17/2017
Robert S. VERIFIED CUSTOMER
Mark is always on top of things and is a great representative of your company.
8/17/2017
David R. VERIFIED CUSTOMER
Mary is great
8/16/2017
Joan M. VERIFIED CUSTOMER
Very efficient process and all staff are professional and friendly.
8/16/2017
Joe D. VERIFIED CUSTOMER
Mary is on top of her game. Couldn't do without her.
8/16/2017
Pascal J. VERIFIED CUSTOMER
Tony is amazing, perfect service
8/16/2017
Holly R. VERIFIED CUSTOMER
Mark is fantastic!
8/16/2017
Jonathan G. VERIFIED CUSTOMER
Mark has always exhibited a "customer first" approach and this is greatly appreciated.
8/16/2017
BRIGID B. VERIFIED CUSTOMER
On time- easy to work with- thx!
8/15/2017
Margarita D. VERIFIED CUSTOMER
I am very happy to have met Tony and have him as my service advisor
8/15/2017
Donna B. VERIFIED CUSTOMER
It was very disorganized both when I dropped the car off and picked it up.
Mary was out sick but a nice woman offered assistance to find out who would be helping me.
Eliseo was busy and finally Angelo helped me.
Tom went over the loaner.
He claimed that my tank was full.
I believed him as is standard.
However when I checked the gas tank to top off since I drove no more than 8 miles total in 24 hrs.
The gas tank took 10 gallons and I spent
30.14 on the gas.
Then when Eliseo called me the night before I picked it up he said come in Saturday at 8:30 am or 9.
I got there after filling the tank at gas station about 11:10am
Again the car was not out in front ready but found out it was offsite being washed and not ready for another 10-15 mins.
Now late for appt at 10:30 I got the car and left.
Eliseo was not there but again Angelo came to help me and took the gas off my final bill.
The expense of service at Merceds did not equal the service this time.
I will hope for better in the future.
8/13/2017
Timothy P. VERIFIED CUSTOMER
Great job end to end
8/13/2017
Earl I. VERIFIED CUSTOMER
My vehicle was brought in for the resist all treatment.
I took photos of my car before having the treatment done.
When I received it back there were scratches that wasn't
There before with a bad touch up paint (fix). My car was
returned to have the treatment redone which was supposed
To take two days. In the third day when I had not heard from
Anyone I called, only to find out that Mary was out sick and the
Paper work was not done. Had I not called I don't know when I
Would have received my vehicle.
8/13/2017
ROGER C. VERIFIED CUSTOMER
We were from LA on our first road trip. My dad was throughly impressed with Mark and your dealership. We also enjoyed talking with Byron in sales. Thanks for getting us back on the road in a timely manner-Holly Coar
8/13/2017
Lori W. VERIFIED CUSTOMER
He was so nice to me!
8/13/2017
KENNETH C. VERIFIED CUSTOMER
The first time being helped by Angelo. He's top notch! Got me in and out in less than an hour without an appointment.????????????