Tony was great. Friendly, fast and helpful with my questions. He made the service call actually pleasant Vs just another chore.
8/12/2017
John P. VERIFIED CUSTOMER
Tony is the best. I've been with Mercedes for over a decade at two different dealerships (you and Fletcher Jones) and he's the best.
8/12/2017
KLAUS W. VERIFIED CUSTOMER
????????????????
8/12/2017
George C. VERIFIED CUSTOMER
Mark has been a dependable and able service rep for many years-- bravo!
8/12/2017
Connie R. VERIFIED CUSTOMER
Angelo was wonderful, he kept me informed on what was going on with my car
And I really appreciate that
8/12/2017
Joanne S. VERIFIED CUSTOMER
The service was terrific, and the repair exceeded my expectations.
8/11/2017
Andrew A. VERIFIED CUSTOMER
i can't say anything,Tony is so helpfull,excellent customer service!????
8/11/2017
Gail F. VERIFIED CUSTOMER
Tony is the best. RAB motors is lucky to have him
8/11/2017
Robert J. VERIFIED CUSTOMER
Already completed survey. All excellent!
8/11/2017
SVETLANA P. VERIFIED CUSTOMER
Really great customer service! Thank you!
8/11/2017
Leslie F. VERIFIED CUSTOMER
Eliseo is excellent service agent. He knows his business and is extremely helpful and polite at all times. He is a very competent MBZ representative.
Thank you.
Leslie F
8/11/2017
Jeanne S. VERIFIED CUSTOMER
The reason I came back from BMW is your great service
8/10/2017
Richard H. VERIFIED CUSTOMER
Angelo is knowledable; quick; rffeicient; Good w/ people
8/10/2017
Andres P. VERIFIED CUSTOMER
Angelo answered all of my questions and gave very thorough explanations.
8/10/2017
Jeffrey C. VERIFIED CUSTOMER
Eliseo is great! Love working with him.
Kari Cusack
8/9/2017
Kathryn N. VERIFIED CUSTOMER
Tony is GREAT!!! The problem is about "time". It's such a big deal to bring a car in for any kind of problem. Truly, had I known this beforehand, we never would have leased a Mercedes. We had considered buying one, but I will return to Range Rover when my lease is up. Tony is really good, but I think there should be more structure in the service department so things go faster and easier for the customer. Most people have better ways to spend their time than sitting in the waiting room. I drive down from Saint Helena and try to get lots of errands done and spending 45 minutes in your lobby is not the best way to spend a short day.
8/9/2017
Kathryn R. VERIFIED CUSTOMER
Mary is always the consummate professional. She's a true asset to your service dept.
8/9/2017
CHUCK A. VERIFIED CUSTOMER
Angelo was awesome. I'm from out of the area and he treated me as one of his long term, highly valued clients. He's what makes us repeat customers of the brand!!!!
8/9/2017
Dennis H. VERIFIED CUSTOMER
As always, Tony Danai managed my service appointment with the highest level of expertise.
8/8/2017
Stacey T. VERIFIED CUSTOMER
Mary always provides exemplary service with a smile.