Traci is always professional and makes me feel like I’m her only customer. I appreciate her tenacity and follow up. Very very pleased with my experience
1/16/2021
Francis A. VERIFIED CUSTOMER
Both Anthony and Steve were excellent representatives of MB Marin .
1/16/2021
Michael W. VERIFIED CUSTOMER
Angelo Gomez did a great job in servicing my CL 500 and was in constant communication we me about the problems fixing the problems in that two of the issues of my seat belt & internal electronics were not fixable to to the age of the car (1998) and the cost if the parts could be found. The only issue that I had was the insurance transponder was disconnected and not reinstalled and so I left San Rafael uninsured by Metromile of SF. My son reconnected it in Novato and "all is well."
1/16/2021
Kevin H. VERIFIED CUSTOMER
Eliseo and the service and sales teams at MBOM are always professional, friendly, and customer oriented.
Thank you.
1/16/2021
SANDRA B. VERIFIED CUSTOMER
Traci is very good
1/16/2021
ELEANOR P. VERIFIED CUSTOMER
Angelo Gomez is a super service advisor, very professional, knowledgeable and courteous. He exemplifies the best of Mercedes Benz.
1/16/2021
Carol C. VERIFIED CUSTOMER
Angelo is always terrific.
I do think you might want to know that when I drove away I got a warning light that my hood was open. I’m not good at that sort of thing but managed I’m traffic to find a place to pull over and I figured out how to get it closed- but I couldn’t open it up for some reason.
1/16/2021
Robert M. VERIFIED CUSTOMER
Very professional and attending as soon is possible.
1/16/2021
Homa N. VERIFIED CUSTOMER
He is always very helpful. I wish Mercedes sales people were as caring and professional.
1/16/2021
Danna L. VERIFIED CUSTOMER
Great service today! Thank you
1/16/2021
EDGAR G. VERIFIED CUSTOMER
Always excellent service
1/16/2021
Marcia M. VERIFIED CUSTOMER
Traci was very helpful and very knowledgeable. She made getting my car repaired problem free. A+
1/16/2021
JEANNINE W. VERIFIED CUSTOMER
She was so easy to work with!!
1/16/2021
Cynthia P. VERIFIED CUSTOMER
He was great And performed fabulous service. Quick, great consumer support, and made me want to keep coming back.
1/16/2021
ILENE M. VERIFIED CUSTOMER
The work was done in a timely fashion. I appreciated his calling me, as promised, to let me know when the car was ready. I also valued his respect for my desire to have the car aired out before picking it up due to Covid safety concerns.
1/15/2021
Lourdes V. VERIFIED CUSTOMER
Great service and competitive prices
1/15/2021
Joanne P. VERIFIED CUSTOMER
Perfect!
1/15/2021
Jill S. VERIFIED CUSTOMER
Great experience, Traci was knowledgeable, friendly, professional. In and out with ease. Thank you.
1/15/2021
DOUGLAS R. VERIFIED CUSTOMER
Brittany was very professional and gave me constant updates.
1/14/2021
Emily P. VERIFIED CUSTOMER
Eliseo was great! He was very helpful and made me feel confident in my service with Mercedes.