Traci always has amazing customer service and does her best to make sure I have the best experience. I am so reassured she is there as my advisor
1/14/2021
Douglas R. VERIFIED CUSTOMER
Brittany kept me up to date about my car while it was being serviced.
1/14/2021
ALEXANDER M. VERIFIED CUSTOMER
Anthony helped me twice in the span of a couple weeks while I worked out something I didn’t like on my car. Clear, friendly, helpful...great service
1/14/2021
Anthony K. VERIFIED CUSTOMER
Brittany was very professional and helpful
1/14/2021
Babette M. VERIFIED CUSTOMER
Eliseo consistently delivers great quality customer service.
Thank you for asking.
1/14/2021
Babak N. VERIFIED CUSTOMER
I have to take the car back in because they forgot to set the tire pressure monitoring that I had asked them to do also as good service the dealership it’s supposed to give the car back to the customer clean inside and out which in this case this car was not clean inside and out therefore I’m taking the car back again the next day so they can finish the job. Now there is a question on my mind that did they perform the rest of the job as they have stated and they were supposed to do?
1/14/2021
BARBARA Z. VERIFIED CUSTOMER
Thank you, Stephen & Team
1/13/2021
Adam B. VERIFIED CUSTOMER
Fast easy service—thank you
1/13/2021
The Schow. VERIFIED CUSTOMER
Traci is a great service representative! She is attentive and eager to take care of all your needs in an informative and timely manner. It’s a pleasure to work with her.
1/13/2021
Direct ****. VERIFIED CUSTOMER
Two things: EVERY SINGLE TIME they change me seat! They are driving around the dealership why do they need to move it??? Also, Anthony is nice, but he acts like his doing me a favor when I bring my car. It’s weird. Otherwise, my car is all good. Thank you!
1/13/2021
Joseph C. VERIFIED CUSTOMER
Traci Crespo was very helpful
1/13/2021
Christine M. VERIFIED CUSTOMER
Brittany was exceptionally good!
Knowledgeable, organized, quick and
lovely to work with!
Will definitely return to Mercedes Marin because of her!
Thank you!
1/13/2021
DAVID A. VERIFIED CUSTOMER
Just fantastic !!
1/13/2021
Michael K. VERIFIED CUSTOMER
My service representative Traci Crespo handled my service needs very professionally.
1/13/2021
Donald W. VERIFIED CUSTOMER
Too expensive. The labor cost is unbelievable
1/12/2021
Samantha T. VERIFIED CUSTOMER
Traci is awesome
1/12/2021
Gerald W. VERIFIED CUSTOMER
Very efficient
1/12/2021
Walter V. VERIFIED CUSTOMER
The problem on the car is not solved yet. Your team wasnt able to detect it.
1/12/2021
The Mccarthy. VERIFIED CUSTOMER
We’d love to give you our business, but when all prices were between 50% and 250% higher than well-reputed competitors, we just can’t justify it.