Brittany-
-Kept me informed
-Was knowledgeable
-Very pleasant
And displayed a “customer first” appreciation.,
12/31/2020
Marianne Q. VERIFIED CUSTOMER
Just wish the interior could be cleaned. However I understand you don’t want to fuss inside cars with the pandemic
12/31/2020
Edward C. VERIFIED CUSTOMER
Anthony was very professional,
kept me updated and had my car ready as promised. Thank you!
12/31/2020
Robert H. VERIFIED CUSTOMER
After the car was checked in, we had to wait a quarter of an hour for Steve to show up and complete the process
12/30/2020
Donald S. VERIFIED CUSTOMER
Through the middle of his own personal illness, Angelo managed to - as always - take great care of me and my vehicle. Always a pleasure! Thank you!
12/30/2020
William H. VERIFIED CUSTOMER
Explained everything clearly and even though it was late in the day make sure they washed the car.
12/30/2020
BRITTANY O. VERIFIED CUSTOMER
Angelo was kind and professional. He kept me informed throughout and I didn’t feel pressure to do the additional recommended work.
12/30/2020
Moyosiore O. VERIFIED CUSTOMER
Brittnay kept me posted on the status by text frequently. I enjoyed working with her very much!
12/30/2020
JACLYN B. VERIFIED CUSTOMER
Steven is someone I trust and know he will provide great service. Hard worker and knows his stuff.
12/30/2020
Edward C. VERIFIED CUSTOMER
Brittany is great!
12/30/2020
Andrea F. VERIFIED CUSTOMER
Always super friendly and nice. I stopped going to the SR Mercedes because they lacked that and I now drive all the way to Marin for a better service customer wise!
12/30/2020
Gwl Living. VERIFIED CUSTOMER
Traci is always so helpful!
12/30/2020
Piy P. VERIFIED CUSTOMER
Brittany did a great job and got my car back to me earlier than she estimated so I am very happy !!
12/30/2020
Linda V. VERIFIED CUSTOMER
Steven is a consummate professional
12/29/2020
Parvin B. VERIFIED CUSTOMER
Great service! Love Traci!
Parvin
12/29/2020
Ernest Z. VERIFIED CUSTOMER
Anthony did a great job handling my car service! I am very pleased with his assistance!
12/29/2020
DEBORAH S. VERIFIED CUSTOMER
Brittany was very attentive to my concerns and was very diligent in her follow up on the delivery of my car from my home to the service team. I appreciated her numerous texts to keep me informed and assured. Thank you Brittany for your superb service and kindness.
DEBORAH S
12/29/2020
DONN T. VERIFIED CUSTOMER
Brittany handled and challenging situation very well and took extra steps to make it a good customer experience
12/25/2020
ANDERS N. VERIFIED CUSTOMER
Brittany is always great! Definitely top notch!
12/25/2020
DITA S. VERIFIED CUSTOMER
I noticed after I picked up the car yesterday, The Driver seat got damaged , big reddish spots on the bottom and backing seat that could not been cleaned/ removed. I sent the photos on the text message yesterday and today. Mercedes shall be responsible for this damage and carelessly didn’t cover my seat when doing the repairs. I need to get it fixed or replaced and Mercedes to be responsible for this damage. Please contact asap.