Traci did an excellent job and kept us well informed in the process.
12/19/2020
Aldo-Francis A. VERIFIED CUSTOMER
She was great. Huge win for you guys.
12/19/2020
Noreen F. VERIFIED CUSTOMER
Traci was great!!!
12/19/2020
AMJAD B. VERIFIED CUSTOMER
Brittany was super helpful and cordial throughout my entire visit. I really appreciate the ease of getting in and out of the dealership with what my car needed. This is what customer service should be modeled after, thank her on my behalf!
Best.
Amjad
12/18/2020
Sarai A. VERIFIED CUSTOMER
Britney was great , very attentive and checked in with me to keep me updated on when my car would be ready . She was very personable .
12/18/2020
Jeffrey M. VERIFIED CUSTOMER
She is knowledgeable professional and helpful.
12/18/2020
Mclain B. VERIFIED CUSTOMER
Great
12/18/2020
RAFEY B. VERIFIED CUSTOMER
Traci Crespo is the greatest service rep, and by far and away, heads and shoulders, better than the others at MB of Marin. She’s the best.
-Rafey
12/18/2020
David C. VERIFIED CUSTOMER
Angelo is thorough, courteous, and prompt. Great to work with!
12/18/2020
James D. VERIFIED CUSTOMER
Anthony always takes great care of us with our two MBs!
12/17/2020
TAGHI A. VERIFIED CUSTOMER
He is very professional and he now his job.
I am very Happy working with him.
Thank you Mr: Angelo
TAGHI A
12/17/2020
Tony F. VERIFIED CUSTOMER
Traci is one of the biggest reasons I will continue to buy and service my vehicles at Mercedes of Marin.
Thanks for all that you do
12/17/2020
Nga T. VERIFIED CUSTOMER
Great customer service and needs
12/17/2020
PATRICIA Z. VERIFIED CUSTOMER
Good service
12/17/2020
Scott E. VERIFIED CUSTOMER
Secondary detail, but loaner car was very dirty, bad smell. Also tire warning light came on shortly after departure. Loaner clearly had not been serviced or cleaned.
Re service, there is a chronic issue with tire losing air that dates back to prior services that can’t seem to be fixed.
12/16/2020
SUZANNE B. VERIFIED CUSTOMER
It didn’t take long. Tracy is wonderful
12/16/2020
EUGENE L. VERIFIED CUSTOMER
Traci was great , she kept me informed and was pleasant to deal with, my only complaint was that it took a long time to get the car back but I understand under these conditions .
12/16/2020
DANIEL H. VERIFIED CUSTOMER
Anthony kept me updated regarding my car’s repairs and timeline. Very personable representative
12/16/2020
Amy R. VERIFIED CUSTOMER
Brittany takes good care of me!
12/16/2020
Barry M. VERIFIED CUSTOMER
Traci is always efficient, professional and responsive.