He called me back frequently with updates and explained the issue/fix well.
12/15/2020
Eugene C. VERIFIED CUSTOMER
Honest capable and willing to go above and beyond to ensure expectations are met
12/15/2020
Bridget W. VERIFIED CUSTOMER
Always a great experience
Getting service!
12/15/2020
Alvher D. VERIFIED CUSTOMER
I’m really satisfied with the service experience Angelo it’s very professional and answered all my questions!
12/15/2020
Yasmin K. VERIFIED CUSTOMER
Yes, he demonstrated great customer service by explaining everything to me in details and answering all my questions. He also followed up several times via text to make sure I was informed on the status of my car. He’s awesome and knowledgeable too! It was my first time getting a car serviced at a dealership and he made me feel comfortable about the overall experience. I had a wonderful and pleasant experience. I did not have to wait long either. Everything went well and I am satisfied with the results of my car!
12/15/2020
Gloria B. VERIFIED CUSTOMER
Traci is very good at her job!
12/15/2020
SUZANNE S. VERIFIED CUSTOMER
Great Service thank you
12/15/2020
Susan G. VERIFIED CUSTOMER
Everything went smoothly. Thank you.
12/15/2020
Diane B. VERIFIED CUSTOMER
Great service!!!!! Thank you so much. Tracy was terrific. Diane
12/14/2020
Larette Design. VERIFIED CUSTOMER
Traci is wonderful, knowledgeable, professional and thoughtful. I feel lucky she is my service advisor.
12/14/2020
Leah G. VERIFIED CUSTOMER
Traci kept in constant communication and kept me in the loop everyday.
12/13/2020
Marcelina D. VERIFIED CUSTOMER
Job well done I'm completely satisfied thx u angelo
12/13/2020
Peter S. VERIFIED CUSTOMER
Very professional. Good communication
12/13/2020
Johnwilfred C. VERIFIED CUSTOMER
Took care of our work service needs and was great at communicating with the delays and timeline for our car. 10 out of 10
12/13/2020
Claudia B. VERIFIED CUSTOMER
She was professional and kept me up to date in the mechanics progress.
12/12/2020
Janan H. VERIFIED CUSTOMER
Great guy!
12/12/2020
LISA R. VERIFIED CUSTOMER
Angelo is excellent! Every time I’ve come in he’s friendly, efficient, knowledgeable and great to work with.
12/12/2020
DENNIS R. VERIFIED CUSTOMER
Disappointed that a clearly defective fuel line component is somehow not considered under warranty. Also disappointed by getting served a plate full of attitude from your service manager. 20 years younger I would have kicked his ****. Not sure that I’m still a fan of Mercedes Benz, and my opinion of your dealership has been massively downgraded. I would no longer consider recommending your dealership.