Anthony was great. Very efficient and knowledgeable.
5/12/2021
Cole B. VERIFIED CUSTOMER
Angelo was excellent. Very professional. Would highly recommend him.
5/12/2021
Dennis S. VERIFIED CUSTOMER
Helped me with a minor problem and got me in and out quickly!
5/12/2021
Antionette G. VERIFIED CUSTOMER
It made it more convenient when the Service Dept was open on Saturday.
5/12/2021
Luciana C. VERIFIED CUSTOMER
Great service
5/12/2021
Nicola C. VERIFIED CUSTOMER
At no fault of the team in the service department, my car was purchased certified pre-owned however 2 weeks later required a hose replacement. The service took over 2 1/2 weeks due to parts back order. All covered under warranty, but a disappointment when so new!
5/12/2021
Edward B. VERIFIED CUSTOMER
Thanks again, Traci. Exceptional service and thank you for your help!
5/11/2021
Evelio C. VERIFIED CUSTOMER
Very good thank
5/10/2021
Stephen P. VERIFIED CUSTOMER
He is an excellent advisor. Cant say enough good things about him. Helped facilitate addressing multiple issues and got quick resolution to my tire problem. Many thanks Eliseo!
5/9/2021
Loraine M. VERIFIED CUSTOMER
Traci was great- very open about the possible costs in the estimate and quick to respond to follow up calls.
5/9/2021
The David. VERIFIED CUSTOMER
He said he didn’t plan to get vaccinated. We will need a different Service Rep, one that is vaccinated for COVD-19. I hope you will be requiring all you employees to be vaccinated. Otherwise I’m not sure if we will continue to do business with you.
5/9/2021
Ken K. VERIFIED CUSTOMER
When I bring my car in for service, I’m not looking for a friend, I’m looking for a service writer who is quick, organized, is focused on fixing my car, and getting me back on my way. Brittany did just that. Give her a raise!
— Ken
5/9/2021
Eloisa V. VERIFIED CUSTOMER
Traci is second to none. She has excellent customer service skills. I am completely satisfied with the service I received.Trai really cares about doing a high quality job. She represents Mercedes Benz in a professional manner. I will highly recommeded Teaci.
5/9/2021
Deborah P. VERIFIED CUSTOMER
Brittany is wonderful and I expect this is said if her often! She is an asset to your organization, kind regards, Todd & Deb
5/8/2021
Andreas K. VERIFIED CUSTOMER
He did an excellent job
5/8/2021
The Schow. VERIFIED CUSTOMER
Traci is great! I feel like I’m in good hands with her oversight.
5/8/2021
Susan V. VERIFIED CUSTOMER
Traci was easy and efficient to work with
I enjoyed meeting and working with her
5/8/2021
Gregory V. VERIFIED CUSTOMER
cannot tell you how disappointed we are with your service
5/8/2021
Marc R. VERIFIED CUSTOMER
Thanks Angelo and Traci. Great Service, Best, Marc