Brittany went above and beyond to communicate the progress and status of the repairs.
10/22/2020
CHRISTINE M. VERIFIED CUSTOMER
Traci is great!! I love her service.
10/22/2020
Jill W. VERIFIED CUSTOMER
Traci was great!!
10/22/2020
ROSS B. VERIFIED CUSTOMER
Eliseo is amazing!
10/22/2020
Ann M. VERIFIED CUSTOMER
Anthony was very helpful and courteous!
10/21/2020
Louis G. VERIFIED CUSTOMER
As usual very good service
10/21/2020
Jingqi F. VERIFIED CUSTOMER
Great service
10/20/2020
Lilia R. VERIFIED CUSTOMER
Anthony was very good about keeping in contact with me and letting me know what was going on. I was very satisfied with his service.
10/20/2020
Barbara R. VERIFIED CUSTOMER
Elisio is the best!!!!!! Give him a raise!
10/20/2020
Bruno T. VERIFIED CUSTOMER
Eliseo was awesome, friendly, efficient and knowledgeable.
Bruno
10/20/2020
Carmen E. VERIFIED CUSTOMER
He was very accommodating and helpful.
10/20/2020
Frank T. VERIFIED CUSTOMER
Traci is exceptional. Thanks
10/18/2020
Customer C. VERIFIED CUSTOMER
Very helpful prompt efficient
10/18/2020
Marguerite L. VERIFIED CUSTOMER
Traci is knowledgeable and informative. Appreciated her straightforward practical approach.
10/17/2020
MARTIN K. VERIFIED CUSTOMER
My one hour service ended up being 2 1/2 hours. Had I been informed that the one inquiry I had about my window would take an additional 1 1/2 hours, I would have made a separate appointment.
10/17/2020
Alison L. VERIFIED CUSTOMER
Great service !
10/17/2020
Maryann W. VERIFIED CUSTOMER
Angelo is great. Each time I’ve come in he has been exceptional.
10/17/2020
Samantha P. VERIFIED CUSTOMER
Highly responsive, super quick check in process, great status updates and she takes time to be sure it’s perfect. Traci is the best!
10/17/2020
LISA C. VERIFIED CUSTOMER
We needed a new battery. It took MB Roadside service 3 hours to get to our house & give us a jump so we didn’t get to MB of Marin in San Rafael, CA until an hour before closing time. They put in a new battery & washed the car which was great. We also bought the free battery for the lifetime of the car. However, when the attendant drove the car back for pickup, he motioned me to come over & kept pointing so that I opened the car door from the outside & he got out. When I got in, I saw that the driver side door handle was broken. This was not the case when I turned the car over for service. The inside, driver side car door handle was operating & I was able to open the door. I crawled over to the front passenger side, exited that door & immediately reported the situation to Traci Crespo. IShe said it was too late for service that so we’ll bring the car in Monday 10/ 19 @ 2pm to see what can be done.
10/17/2020
Juan T. VERIFIED CUSTOMER
Eliseo is a fine professional with the answers when needed and very courteous!!