No surprise here – Eliceo always delivers high-quality customer service.
10/17/2020
Janet H. VERIFIED CUSTOMER
Traci was great. Friendly but also professional. And she was honest and didn’t overpromise( which is a problem I’ve had in the past with your service department not delivering my car when they said they would and informing me of the delay at the very last minute) thank you Traci!
10/17/2020
Claudia P. VERIFIED CUSTOMER
Lovely man who couldn’t be better at his job!
10/17/2020
Diane G. VERIFIED CUSTOMER
Mr.Gomez provided excellent customer service.
10/16/2020
Vatche K. VERIFIED CUSTOMER
Angelo was professional and helpful
10/16/2020
Steven B. VERIFIED CUSTOMER
Elisio is always amazing...calm, problem solving and he's just great to work with...an all around nice guy too!
10/16/2020
Charles S. VERIFIED CUSTOMER
He is intelligent very helpful and always a pleasure.
10/16/2020
Lisa C. VERIFIED CUSTOMER
Thank you! Great job,
10/16/2020
Randall K. VERIFIED CUSTOMER
Anthony was great, super responsive with me every step of the way. Thanks again!
10/16/2020
Sam W. VERIFIED CUSTOMER
Yes
10/16/2020
John D. VERIFIED CUSTOMER
Eliseo did a fantastic job of solving the issues and making sure the car was done as expected. Thank you.
10/16/2020
Manuel E. VERIFIED CUSTOMER
Anthony was perfect. Thank you. -Manuel E
10/16/2020
Keith B. VERIFIED CUSTOMER
Brittany was fantastic. Great communication on progress.
10/16/2020
Cynthia C. VERIFIED CUSTOMER
Anthony went above and beyond anything I could have expected! He kept me updated and was so very polite .
10/16/2020
TOM W. VERIFIED CUSTOMER
Apart from missing a leak that had been raised pre service everything was exceptional. Anthony was fantastic to work with and kept me updated every step of the way. A* service.
10/15/2020
Allen E. VERIFIED CUSTOMER
When the engine light came back in less than 24 hours after major engine repair Angelo got the car right back in, had problem diagnosed & fixed within hours & I had my car back. Fantastic.
10/15/2020
James B. VERIFIED CUSTOMER
Communicative, friendly and professional
10/15/2020
TULIO D. VERIFIED CUSTOMER
The customer service was excellent they were very professional and prompt with the repair of my battery.
Angelo was very helpful and explained everything clearly. I have been a customer at Mercedes-Benz for the past 20 years and will continue coming back as long as the service is this excellent.
10/15/2020
John G. VERIFIED CUSTOMER
Traci is always great to work with
10/15/2020
Teou G. VERIFIED CUSTOMER
The service was on time and professional I was very happy with service thank you