Anthony did a terrific job, was very pleasant and fast.
9/25/2020
Mike D. VERIFIED CUSTOMER
Angelo is great. Very professional, friendly, and courteous!
9/25/2020
Nadine V. VERIFIED CUSTOMER
He is the BEST!!!
9/25/2020
Joseph C. VERIFIED CUSTOMER
I received good service from MB of Marin
9/25/2020
MICHAEL R. VERIFIED CUSTOMER
Mercedes is lucky to have Steve Drew on their service team. I have been leasing Mercedes cars for ten years. Every two years I lease a new one. I have had a lot of service advisors. Steve is by far the best. He listened to what I had to say and then provided me with answers and solutions. From the moment he introduced himself until he personally handed me the key, he took care of me. He gave me excellent , excellent service!
Patricia and MICHAEL R
9/24/2020
Carsten A. VERIFIED CUSTOMER
Elisio is most helpful and professional
9/24/2020
Jakob M. VERIFIED CUSTOMER
Eliseo is always professional, friendly and a pleasure to work with. Having been a client of his for do many years now I enjoy seeing him when I need to bring in my car. Don’t ever let him leave!
9/24/2020
Eric D. VERIFIED CUSTOMER
I purchased the car in November. Come to find out I need 4 new tires. Paid for maintenance but also had rock nick in glass not Mercedes fault but then pay $1500 for new tires alignment and get car and not washed. Disappointed.
9/24/2020
Nancy O. VERIFIED CUSTOMER
Thank you!
9/24/2020
Marshall J. VERIFIED CUSTOMER
Traci was great. She was organized and kept me informed about the work on my vehicle.
9/24/2020
DOUGLAS T. VERIFIED CUSTOMER
Thank you for the service Anthony
9/24/2020
Elaine P. VERIFIED CUSTOMER
Traci was terrific
9/24/2020
Diana K. VERIFIED CUSTOMER
Traci went above and beyond!
9/24/2020
Scott Y. VERIFIED CUSTOMER
Excellent service and experience
9/24/2020
Geraldine C. VERIFIED CUSTOMER
Angelo,
Thank you for the most professional, fast service. Your communication skills are appreciated.
Geri
9/23/2020
Sharam S. VERIFIED CUSTOMER
Angelo is a professional in customer service. Polite and caring.
9/23/2020
Ana C. VERIFIED CUSTOMER
She was amazing and very welcoming... love to see new energy at Mercedes.
9/23/2020
Sherri H. VERIFIED CUSTOMER
Efficient and polite as always
9/23/2020
Marion H. VERIFIED CUSTOMER
Anthony was a great help. Your book
On the car was not! It did not even
Address the fact there might be an
Auxiliary battery that The car told me
Was malfunctioning! Also I spent
Much time the day before both on phone and email
Trying to get an answer if I had to bring the car in.
No one ever answered so I drove in today.
9/23/2020
Peter J. VERIFIED CUSTOMER
I’ve been buying a new Mercedes-Benz every year on the year for the last 30 years and Elisio Estrada Is one of the most standup service writers I’ve ever come across. Thank you for taking the extra effort!