Eliseo was awesome, explained the service and options since I have out very few miles on the vehicle since my last service- especially due to SIP.
8/15/2020
Ames V. VERIFIED CUSTOMER
Traci is warm and professional. A+.
8/15/2020
Dejan S. VERIFIED CUSTOMER
Thank you
8/14/2020
Haresh I. VERIFIED CUSTOMER
All good.
8/14/2020
Christos R. VERIFIED CUSTOMER
Steven Drew is the only reason I come to Mercedes Benz of Marin. I live closer to the dealership in San Francisco but my experiences in the past with Steven have been so great that I continue to come to him. I have unfortunately had several issues with my new GLE. I feel that I have been given the runaround at other dealerships when it comes to addressing my issues. At one point it almost ruined my pride in ownership of a Mercedes. Stephen change that. He always goes above and beyond my expectations and always makes me feel prioritized.
8/14/2020
Heidi B. VERIFIED CUSTOMER
Thank you.
8/14/2020
Alex N. VERIFIED CUSTOMER
Brakes got changed. But all the grease around stayed from old once. Otherwise everything is perfect. Thanks
8/14/2020
Derrick C. VERIFIED CUSTOMER
NO comment
8/14/2020
Sam D. VERIFIED CUSTOMER
Anthony was very pleasant and knowledgeable. Very positive experience!
8/14/2020
Frank C. VERIFIED CUSTOMER
I had asked to have the car ready by 2:30 and when I arrived at said time was told it wouldn’t be ready until end of day. I understand that they were short staff but I would have appreciated a call letting me know. A Lyft ride was provided to and from my appointment which was appreciated
8/13/2020
Abbie R. VERIFIED CUSTOMER
Car was left to resolve three issues and two remain upon its return several days later. Now I have to bring it back. Not good!
8/13/2020
CARLA W. VERIFIED CUSTOMER
Traci kept me informed on everything regarding my car ????
8/13/2020
Tony G. VERIFIED CUSTOMER
Everything was great
8/13/2020
Kamran S. VERIFIED CUSTOMER
Traci is incredible. She always deliver the best service on time.
I totally trust her opinion and have been extremely satisfied with her service.
Thank you for having her in your dealership .
Best regards
8/13/2020
Nasreen A. VERIFIED CUSTOMER
Thank U Anthony and all staff for helping.
8/13/2020
Maria C. VERIFIED CUSTOMER
The Best and Excellent Service . Thank you Brittany.
8/13/2020
Andrea E. VERIFIED CUSTOMER
Professional and informative.
8/12/2020
Eric H. VERIFIED CUSTOMER
Eliseo is the absolute best service advisor and an incredibly kind person! His service and personality makes us keep buying cars from you.
8/12/2020
Jill M. VERIFIED CUSTOMER
Traci gave me undecided attention to a very small problem. She and the team handled it at once!
Cheers