After picking car and driving 2 miles alerts came about coolant levels - photo’s were sent to Steven
7/16/2020
Megan N. VERIFIED CUSTOMER
Never received status.. had to call at 4:30 to check. Steering adjustment was not fixed or even looked at although requested. Now we have to come back.
7/16/2020
Lynne H. VERIFIED CUSTOMER
Tracy was solicitous. I greatly appreciated her information about the prepaid service plans.
7/16/2020
Mark C. VERIFIED CUSTOMER
Angelo was extremely professional and very helpful.
7/15/2020
SUZANNE R. VERIFIED CUSTOMER
Tracy excellent service????
7/15/2020
Diane R. VERIFIED CUSTOMER
Traci is terrific
7/15/2020
Ivana P. VERIFIED CUSTOMER
The service was good. Except it would have been nice to have my vehicle charged after the service was completed.
7/15/2020
Jeff G. VERIFIED CUSTOMER
Always pleased with Angelo. Outstanding
7/15/2020
William M. VERIFIED CUSTOMER
The service took less time than I thought. Great service
7/15/2020
Joe V. VERIFIED CUSTOMER
Thanks to Gilbert the kid that checks in the vehicles.
7/14/2020
Michael C. VERIFIED CUSTOMER
With Angelo as a Service Advisor their is no such thing as poor service. It’s just excellence on every front. Please let him know how much I appreciate his consistent excellent customer service skills.
7/14/2020
Donald S. VERIFIED CUSTOMER
Very nice!!
7/14/2020
Heather B. VERIFIED CUSTOMER
????
7/14/2020
Kirsten K. VERIFIED CUSTOMER
She was very helpful and fit me in when I couldn’t find my appointment confirmation.
7/14/2020
Nina H. VERIFIED CUSTOMER
Everything was done beautifully. Well and beyond, thank you, Traci.
Nina
7/13/2020
Jennifer C. VERIFIED CUSTOMER
Traci is always a pleasure to deal with.
7/12/2020
Jennifer G. VERIFIED CUSTOMER
I'll wait to be contacted. Email is easier than texting.
7/11/2020
Paulo N. VERIFIED CUSTOMER
Angelo always goes above and beyond. Because my car has a matte paint, he made sure when they washed it, they only rinsed it with water and blow dried it, without ever touching the paint. There’s no one I trust more than him to handle our cars. He’s the best.
7/11/2020
Elizabeth W. VERIFIED CUSTOMER
Unfortunately, My car was not washed or vacuumed and cleaned on the inside when I picked itup after service. I use to have a Lexus and the cleaning of the car was perfect. Not so much at Mercedes.
7/11/2020
Maria V. VERIFIED CUSTOMER
Anthony was very accommodating in coordinating bringing my two vehicles in for servicing. He’s very easy going and has a very calming affect.