I was told it would take an hour when it was really 1.5 hrs waiting
In Covid.... as when the guy got out of my car to give it back to me I fully expected him to have some sanitizer wipes to wipe down my steering wheel etc. but not at all. Given the covid numbers in Marin, that’s the least you can do.
7/8/2020
Francine Z. VERIFIED CUSTOMER
Standing service as usual Anthony was a delight to work with.
7/8/2020
Marvin S. VERIFIED CUSTOMER
Anthony is so amazing as a service rep. I feel like the service center is another home. Anthony makes me feel like home when I'm there. Excellent service everytime I visit Mercedes Benz of Marin. Awesome Service.
7/8/2020
Hillari A. VERIFIED CUSTOMER
Car didn’t need the service I PAID for. The issue I came in for, was not fixed, and car was not washed upon pickup (I have 2 details left). I’m sorry, but I know things are different now, but for having my car 4 days, you’d think they would take care of ME.
7/8/2020
JAY K. VERIFIED CUSTOMER
Traci rocks!!
7/8/2020
Muriel T. VERIFIED CUSTOMER
Very attentive and on top of everything. Very good experience
7/7/2020
ANTIONETTE G. VERIFIED CUSTOMER
Good follow up
7/7/2020
Crystal A. VERIFIED CUSTOMER
Angelo is always very helpful and professional. He is an asset to Mercedes and a great role model. We wish him the best and look forward to seeing him again next time.
7/5/2020
Micaela B. VERIFIED CUSTOMER
Great service!!
7/5/2020
Bart W. VERIFIED CUSTOMER
Great experience working with Traci. She was prompt, professional and courteous!
7/4/2020
Michelle W. VERIFIED CUSTOMER
I appreciate Steven for his knowledge of cars and his customer service. He’s very approachable and honest.
7/4/2020
Anamaria B. VERIFIED CUSTOMER
Eliseo Estrada and Mercedes Benz of Marin consistently provides outstanding consumer services.
7/4/2020
Raul C. VERIFIED CUSTOMER
Delightful, knowledgeable, helpful & efficient.
7/4/2020
Penelope M. VERIFIED CUSTOMER
Anthony did an excellent job helping me. Thank you.
7/4/2020
KENNETH L. VERIFIED CUSTOMER
Awesome service from Traci
7/4/2020
Linda E. VERIFIED CUSTOMER
Eliseo was great as always.
7/4/2020
Irene B. VERIFIED CUSTOMER
Excellent service – – thank you very much. Irene B
7/4/2020
Naomi S. VERIFIED CUSTOMER
Eliseo is a super person and customer service rep. He sincerely cares about us and is always willing to go the extra mile to ensure we are satisfied, well taken care of and safe in our vehicles
7/4/2020
KENNETH L. VERIFIED CUSTOMER
She is awesome. Best service rep I ever had
7/3/2020
Deborah H. VERIFIED CUSTOMER
Brittany was great called and gave me two updates on the service and when they would be done. Very informed about MB products. Bought several Mercedes from you and leased three others and she is by Far the best service person I have worked with.