Richard was a pleasure to work with, got my cars major service done in a timely manner. I would ask to work with Richard for future service appointments. Kept me informed from the moment I walked in the door.
7/9/2017
Lynda S. VERIFIED CUSTOMER
Richard was personable, communicated in a timely manner and offered a ride with the shuttle. The shuttle driver was excellent and very helpful.
7/9/2017
Ruth D. VERIFIED CUSTOMER
Erica was very helpful. I'm dissapointed that my model of car has a people with the check engine light.
7/9/2017
Joseph G. VERIFIED CUSTOMER
The Staff was professional at all times. However, what made me uncomfortable at times when using your facility to repair my vehicle was that it seemed at times there was an information breakdown thus making me question if you facility was capable..
It's basically seemed through my repair that your right hand didn't know what the left was doing. All and all my car was repaired I am only writing this to assist not to cause a problem.
7/8/2017
Varma N. VERIFIED CUSTOMER
Very professional & courteous staff.
7/8/2017
Jorge H. VERIFIED CUSTOMER
It took the whole day to tell me that they will order the part. I called twice and didn't return my call; so I was stuck in my office waiting for the answerd
7/8/2017
Jordan G. VERIFIED CUSTOMER
Erika was wonderful,, approachable, professional, and very helpful. She is very articulate, clear, and efficient. I am thankful Erika was able to help me out today with the service. She is very good at her job. Thank you!
7/8/2017
David P. VERIFIED CUSTOMER
Every time I have gone to Hardin Hyundai for service and was assisted by Mario my experience has been pleasant. Mario provides great customer service and always does so with a smile one his face.
7/8/2017
Sang L. VERIFIED CUSTOMER
She did great service to me. Keep me posted and answered properly.
7/8/2017
Lindsey L. VERIFIED CUSTOMER
He was very helpful! Explained everything in detail. 5 stars!
7/8/2017
Edward S. VERIFIED CUSTOMER
Your people skills are very good throught your organization. Everyone is polite and does out of their way to be helpful. Its actially enjoyable to have my car worked on. Kudo's to HR.
7/8/2017
Diana T. VERIFIED CUSTOMER
Thank you. The reason I got another Hyundai was because of your great customer service. Very happy
7/8/2017
Eric M. VERIFIED CUSTOMER
Excellent customer service
7/8/2017
Sharon S. VERIFIED CUSTOMER
Great job Richard!!!!
7/8/2017
Linda R. VERIFIED CUSTOMER
Kyle demonstrated a complete understanding of my car's service needs. He was a good communicator during the time my car was being serviced, providing frequent updates via text and telephone. He arranged for shuttle service for me from the dealership to home, and from home to the dealership to pick up my car. I have dealt with other service representatives at the dealership over the years but I have to say that my experience with Kyle has been the best of all of them. Thank you Kyle!
7/7/2017
Rena M. VERIFIED CUSTOMER
Mr Kyle was very friendly and helpful from the moment that I walked in the door. he greeted me with a Hello and said we'll be right with you. There were two other Service Rep. with Kyle, they never looked up from their computers, never said hello. I heard one of them say who's next. Kyle had a smile on his face answered Hyundai's phones and attended to me and my car. Hyundai service department is very lucky to have Kyle Evans working for them he is definitely an asset to Hyundai. I've been to the service department before to have my accent and my Elantra serviced I've walked in and stood around and waited and waited for someone to acknowledge me.
7/6/2017
Lois K. VERIFIED CUSTOMER
Thank you. All went well and I was put at ease.
7/6/2017
Debra B. VERIFIED CUSTOMER
Kyle Evans was very nice and took care of business. My car was finished rather quickly as it was not too busy and I appreciate you being open as I work weekends as well.
Thank you,
Debbie Burns
7/6/2017
Silvia D. VERIFIED CUSTOMER
2 tires badly worn no mention at all on written report. So disappointed and will probably go elsewhere for service in future.