Very friendly and helpful. I would recommend Hardin Hyundai service to all my friends. Thanks for an excellent experience !!!!!!!
6/22/2017
Kerry B. VERIFIED CUSTOMER
Matt was very responsive to my service needs and kept me updated as to the progress.
Nice job Matt.
6/22/2017
Dorinda J. VERIFIED CUSTOMER
Mario handled my service just fine. Nothing exceptional but as I would expect.
6/22/2017
Loan Thi. VERIFIED CUSTOMER
Kyle Evans specially was very respectful and understanding. He definitely knows how to accommodate customers and make sure they are fully satisfied. Today I could've waited 6 hours for my car but he made it a lot quicker. Definitely will come back, and buy another car from this dealership.
6/22/2017
Richard W. VERIFIED CUSTOMER
While Mario provided great service, He could have done a better job in being more specific in explaining the details of the services that I was billed. He did explain, but as a novice, I need more info to justify how I came in to Hardin to spend 189.95 (the service coupon), I left spending 550.13. Us budget contious folks need a very solid reason why things need to be done and the price point. Questions like: How much can you afford to spend today? are great ways of showing that you understand the budget restricted customers, that question should be followed up with ok let's get the most important repairs done which are abc and let's work with you on some options on how we can get the remaining items done based on your budget. The shuttle arrangement for my pick up was a very nice touch.
6/22/2017
Mark C. VERIFIED CUSTOMER
Since the computer "upgrade" today, my vehicle is idling "rough" with noticeable vibrations felt. I am returning Monday to fix the issue????????
6/22/2017
Mary K. VERIFIED CUSTOMER
I was so happy to see new faces! My experiences before were with rude people and I was ready to stop going there! I hope new personnel will stay and the rude ones are gone.
6/22/2017
Joon Y. VERIFIED CUSTOMER
No parts. I have to back to fix
Friday 1 PM
6/22/2017
Lisa S. VERIFIED CUSTOMER
Service dartme t is always fast and friendly.
6/21/2017
Jody R. VERIFIED CUSTOMER
Erica was full up and professioal.
6/21/2017
Blanca R. VERIFIED CUSTOMER
Yes, I'm very satisfied with the customer service I received from Erika Arellano, she was very helpful n answered all my questions. She treated me with respect and I truly appreciate this. She also has a great attitude, she's very easy going n very friendly. Thank you for having people as pleasant as her to be in the front desk assisting us n providing quality service, I personally have had very bad experiences with people at the front desk from various different businesses. Thanks once again.
6/21/2017
Marjorie M. VERIFIED CUSTOMER
Mario was very professional and very nice. He took the time to explain to me what was wrong with my car and what I should do to fix it. He let me know when my car would be ready. And he had a great smile!!!
6/21/2017
Kay A. VERIFIED CUSTOMER
Always courteous and prompt service. Very satisfied.
6/21/2017
Eric M. VERIFIED CUSTOMER
Mario has always been fantastic. He is welcoming, very attentive and remembers his customers. He never makes you feel like just a number but like your family. He always follows up and takes that extra step to make sure that I am well informed.
Thank you so much Mario!
6/21/2017
Karen S. VERIFIED CUSTOMER
Mario is extremely efficient n friendly! Thank you!
6/21/2017
Kyung C. VERIFIED CUSTOMER
He was extremely courteous.
6/20/2017
Christina A. VERIFIED CUSTOMER
The service rep was pushy, I've dealt with him before and do not appreciate being told that I need additional service that I did not want and telling me information about my lease car which he has no business bringing up and telling me that his wife has a lease car and blah, blah...
6/20/2017
Esther L. VERIFIED CUSTOMER
Mario always has great customer service and does what he can to help meet your needs.
6/19/2017
Pamela C. VERIFIED CUSTOMER
Richard Velasquez has given me advice and recommendations about the service on this vehicle since 2005.I respect his opinions and advice.