Mario gave proper wait time and called as soon as the vehicle was repaired
6/19/2017
Talwant L. VERIFIED CUSTOMER
Stop this
6/19/2017
Karen S. VERIFIED CUSTOMER
Excelent coustumer service, great job Mario...¡
6/18/2017
Anthony C. VERIFIED CUSTOMER
You guys are outstanding
6/18/2017
Andrea P. VERIFIED CUSTOMER
Mario has great customer service skills, is very helpful and knowledgeable. I really appreciate his professionalism.
6/18/2017
Bosco M. VERIFIED CUSTOMER
Great job excellent customers service
6/18/2017
Paul S. VERIFIED CUSTOMER
Mario was very helpful, friendly and professional. Thank you.
6/18/2017
Maria V. VERIFIED CUSTOMER
She was extremely helpful and informative. I appreciate her efficiency and my car was ready at the time she said.
Thanks Erika!!
6/17/2017
Brad R. VERIFIED CUSTOMER
Matthew was super friendly and helpful.
6/17/2017
Juan E. VERIFIED CUSTOMER
Unacceptable customer service :( Both managers ( Mike & Richard) situations were brought to their attention and both said that the vehicle will be ready. wife went to pick up vehicle turned out to be a different story very disappointing. I left them voice messages for a call back and no returned call back when requested. We have to keep calling back to and then they say they only got one voice message :(. It be best to say your sorry and move forward to take care of the customer but to lie makes that much worse
6/17/2017
David M. VERIFIED CUSTOMER
Great service
6/17/2017
Stephen V. VERIFIED CUSTOMER
Excellent service
6/17/2017
Richard E. VERIFIED CUSTOMER
Missed a weak Battery!
6/16/2017
Eric A. VERIFIED CUSTOMER
The guys here always do a great job. Especially Richard I have been coming here for a year now and love it.
6/16/2017
Ananta A. VERIFIED CUSTOMER
He was patient and explained everything to me before
6/16/2017
David B. VERIFIED CUSTOMER
Mario was very helpful, courteous, & kept me informed.
I believe there is a more systemic issue with contacting the service dept. I am frequently put on hold for up to 10 mins. when I call in. I'm sure others would appreciate a more responsive phone experience as well.
6/16/2017
Kyung P. VERIFIED CUSTOMER
Mario actually hooked me up, after expressing my frustration from a prior incident regarding a headlight fixture. He actually surprised me with his unwavering commitment to service by fixing both of my tailights in a timely manner. Expectations were far exceeded and I will continue to service with Hardin.
6/16/2017
Avani S. VERIFIED CUSTOMER
Richard V. provided exceptional service.
6/16/2017
Penelope V. VERIFIED CUSTOMER
Everyone was very professional and helpful. Thanks!