I came in for the oil change special with car wash. Kyle was very nice and professional and informed me that I'd just hit my 60k mark and should get a tune-up. So I agreed but asked for the car wash still. He said of course. So 560 later instead of 30, I drove home. I soon noticed the interior hasn't been cleaned at all. When I got home, I noticed that they had also done the worst exterior wash in history. Honestly, I'm glad I got the tune-up but after paying that much, I'd expect a decent car wash, considering it was one of my main reasons for coming in originally. I'm a mom who works full time with 2 kids and 2 dogs... that car wash was important to me! Might sound like a minor complaint, but maybe inform the clients that it's not a full service wash if you're advertising it. Again, no complaints on Kyle. He was great, but yeah.
3/21/2017
Lynn L. VERIFIED CUSTOMER
Richard was very helpful and attentive to our needs. His professional attitude will go far in his young career.
3/21/2017
Jeff S. VERIFIED CUSTOMER
Professional.
3/21/2017
Janet D. VERIFIED CUSTOMER
Lionel did an A job! Managed to get my window replaced, tinted, car cleaned and changed the oil within 3 hours, while the competition could only set an appointment for next week! EXCELLENT customer service!
3/21/2017
Mark Z. VERIFIED CUSTOMER
Matt did a great job again!
3/20/2017
Reynaldo A. VERIFIED CUSTOMER
No comment
3/20/2017
Heather R. VERIFIED CUSTOMER
Mathew was extremely helpful and providedo prompt courteous service. Overall experience was great!
3/19/2017
Douglas B. VERIFIED CUSTOMER
She was great in explaining what was done & kept me abreast of the status of my car.
3/19/2017
Donald H. VERIFIED CUSTOMER
Kyle was great
3/19/2017
Justin W. VERIFIED CUSTOMER
Vehicle was ready as promised. A little earlier, actiually.
3/19/2017
Antonio T. VERIFIED CUSTOMER
Superb service!!!
3/19/2017
Jennifer F. VERIFIED CUSTOMER
As always, Richard goes above and beyond to assist in making the service experience as easy as possible. He is very personable and pleasant to talk to.
3/19/2017
Ashley R. VERIFIED CUSTOMER
Once again excellent service love Hardin Hyundai!!!!
3/19/2017
Steve O. VERIFIED CUSTOMER
Great service.
3/19/2017
Maricela G. VERIFIED CUSTOMER
Very helpful and great customer service
3/19/2017
Christie B. VERIFIED CUSTOMER
Kyle was very kind and understanding of my situation. He kept me posted on the status of my car and gave helpful advise.
3/19/2017
Deborah C. VERIFIED CUSTOMER
You have a lot of people working in the service area but they don't pay attention to the customer standing right in front of them. I felt less than special for sure. I also was trying to be sold on an 89.95 service for 7500 miles when I purchased a two year oil change which should've been deducted from the 8995 I had to catch that mistake didn't have it done.
3/19/2017
Meagan B. VERIFIED CUSTOMER
Erika was very nice and helpful. Erika customer service was excellent.