Thanks, don’t have much to say, other than!
I’ll give you a 10! (0-10)skill
1/14/2020
Marissa D. VERIFIED CUSTOMER
Nicole is a great service advisor!
1/12/2020
Denise A. VERIFIED CUSTOMER
My car has been taken in multiple times for the same problem. Recently I dropped it off it got “fixed” and as it was being brought up we could hear the noise they took it back in said they need to order parts no problem. Brought it in a few days later they had my car for a week and “fixed” the problem but when I picked it up (late pick up) my truck had flat tires And the noise started as I was pulling off the lot. I called today and no one ever called me back, Nicole has been great and helpful but the overall communication of staff has resulted in my car not being fixed and actual paper work isn’t accurate.
1/12/2020
Kasandra V. VERIFIED CUSTOMER
Danny **** was an excellent service representative! He was kind, welcoming, and answered all my questions without making me feel pressured to get any maintenance work done.
1/12/2020
Suzanne H. VERIFIED CUSTOMER
He was very helpful and explained things to me. Took his time. Didn’t make me feel rushed. Very happy. I always come to you. Very nice staff.
1/12/2020
Cheryl L. VERIFIED CUSTOMER
I had to ask for a copy of the Multi Point Inspection report. It shows everything is satisfactory. There is no indication on the actual receipt that the inspection was actually done. There is no indication of the brake mm left on the inspection report. I know the left windshield wiper needs to be replaced because it is splitting so I know that wasn’t checked. I also was not happy that I had to wait until Barbara came back from lunch to be able to pick up my vehicle. I had to wait about thirty minutes for that to happen when I was called at 8:20 in the morning and told it was done and ready to pick up.
1/11/2020
Guadalupe M. VERIFIED CUSTOMER
When I left the car dealership my car still displays on the dash board service engine is due it was never reset and also I had to call back a couple of days after the service was done to my car to get the receipt of what was done to it.
Also when I called back to advised them that the service due is still on the dash board I was advised to go to you tube so I can reset it myself. Not happy at all I will go back to cancel my extended warranty on my car. With that type of service what is the point of paying for an extended warranty if you guys tell me to you tube the problem so I can fix it myself.
1/11/2020
Jordan Z. VERIFIED CUSTOMER
Fast and efficient service
1/11/2020
John R. VERIFIED CUSTOMER
Came in to service my brakes. New pads and rotors.
Dropped off at 10:15 and didn’t leave until 5:00pm! For brakes!!!
I waited the whole time. Then when I left, my steering wheel was shaking every time I applied the brakes. NOT HAPPY!
Thanks to my service advisor... told me to come back and would get a rental. Apologized for the issue.
Issue I was told were faulty calipers.
Car was complete four days later because the parts needed to come in.
Question: was the vehicle TEST DRIVEN??? If it was, maybe they would have caught the shaking.
Yes first part was horrible, but the second part was good because of how the issue was rectified.
1/11/2020
Pacifico D. VERIFIED CUSTOMER
Gracias. Todo estuvo bien.
1/11/2020
Denise S. VERIFIED CUSTOMER
You did not work on my car. You texted me in error. I informed you of this fact and you sent me this survey.
1/10/2020
Roberta G. VERIFIED CUSTOMER
Excellent Customer Service!
1/10/2020
Jeffrey G. VERIFIED CUSTOMER
Wonderful experience each and every time I have visit
Thank you
1/10/2020
Daniela M. VERIFIED CUSTOMER
Great customer service provided by Danny. Thank you
1/10/2020
Robert N. VERIFIED CUSTOMER
Thanks for your help today
1/10/2020
Peter G. VERIFIED CUSTOMER
Very impressed with his professionalism and kindness. But more important, the service was. In and out. Thank you!
1/10/2020
Alejandro L. VERIFIED CUSTOMER
This good service no problem thanks Nissan
1/9/2020
Amara W. VERIFIED CUSTOMER
All employees I encountered at the Hemet Nissan Dealership were friendly and attentive. I thoroughly enjoyed the amenities provided for the waiting lounge!
1/9/2020
Sandra C. VERIFIED CUSTOMER
Very good I like to go cause is good service continue like that thank you so much
1/9/2020
James S. VERIFIED CUSTOMER
Always a good experience getting my rouge serviced there.