Beautiful personality. Very helpful. When I had questions, she answered them without any hesitation. If I had to grade her it would be an At.
9/26/2023
Qiwana M. VERIFIED CUSTOMER
Jason Is amazing, no complaints
9/26/2023
Gloria K. VERIFIED CUSTOMER
Not at this time
9/25/2023
John M. VERIFIED CUSTOMER
Jason was very helpful and kept me informed regularly of the progress on the servicing of my vehicle!
9/25/2023
Shiwona H. VERIFIED CUSTOMER
Jessica Harris,very pleasent professional young lady.Make,s you feel at home.
9/24/2023
Megan W. VERIFIED CUSTOMER
Jessica was very friendly and helpful.
9/23/2023
Emmett B. VERIFIED CUSTOMER
Yes, everyone was helpful and pleasant
9/23/2023
Edward Y. VERIFIED CUSTOMER
Jillian is always professional and goes out of her way to assist.
9/23/2023
Joyce B. VERIFIED CUSTOMER
The desk person who checked me in!! Perfect customer service!! He’s great
9/23/2023
Lynette C. VERIFIED CUSTOMER
Normally my experience at Sutton Ford is pleasant and it did start out this way. Unfortunately, Victoria forgot to ask if I wanted the car wash that was included in my service and to change my air filter, which was her recommendation and I agreed to have it replaced. She said it was her 1st day at this location so I cut her some slack and encouraged her to ask the customer if you’re not sure what they want.
9/23/2023
Tommy B. VERIFIED CUSTOMER
Jillian is not only professional but she’s very accommodating respectful always willing to help in anyway that she can to ensure that the work is done it’s done properly and that we are satisfied customers.
You need more staff members like her.
9/23/2023
Sheelah M. VERIFIED CUSTOMER
Great customer service!
9/23/2023
Ralnah E. VERIFIED CUSTOMER
I appreciate having Sutton Ford in my area. The employees are nice, knowledgeable and helpful. They are friendly and treat customers right. I have been coming to Ford for many years and I have no problems or concerns or regrets.
9/22/2023
Naomi J. VERIFIED CUSTOMER
Service was great and Jason was awesome. I'm disabled and my interactions with the Butler Service at Sutton Ford were seamless thanks to Jason. He's a "keeper"
9/22/2023
Helene S. VERIFIED CUSTOMER
The last time I had my oil changed with your company, I had an appointment but it took over 3 hours for an oil change and tire rotation. My mind told me to go to another dealership but I wanted Sutton Ford to redeem itself. The service today was fairly quick and satisfactory. I was quite pleased this time
9/22/2023
Mary S. VERIFIED CUSTOMER
Everyone was really nice
9/22/2023
Christina K. VERIFIED CUSTOMER
After my service was completed, I was asked if I wanted to have the free car wash if I had an extra 5 minutes to wait for it to be done. It was 45 minutes for me to wait. Somehow it was forgotten about. The first time I asked about it I was reassured it should be almost finished. That was a half hour of waiting time. I was told there was one car before mine was going to be done. The second time I asked about it they actually checked on it and discovered it was still in the parking lot not being washed yet. The nice gentleman that fills out your paperwork found my car and ran through the car wash himself. I am disappointed that I was never apologized to for the inconvenience of waiting 45 minutes to an hour to have my car washed.
9/22/2023
Francis K. VERIFIED CUSTOMER
Efficient
9/21/2023
Michael N. VERIFIED CUSTOMER
Ms Stanford is very courteous and knowledgeable and keeps you well informed on the progress of my investment…. Thank You for all you do…