I would give Melissa Lebran 100 stars!! She was very nice and explained everything thoroughly which is much appreciated!!
8/9/2024
Wanda B. VERIFIED CUSTOMER
Melissa was very professional and helpful
8/9/2024
Phillip T. VERIFIED CUSTOMER
Jason was very polite with me as soon as I came in contact with him. He I told him I had a appointment and when it did not come up in the system he said he could get in tomorrow and started to make a appointment and when later it showed up he inform me of this and explained to me all of the things I had to have done with concerning my recall on my vehicle and he made arrangements for me to have travel home and back the next day when the service was done. He was very kind and informative.
8/9/2024
Anita S. VERIFIED CUSTOMER
Jason has great customer service
8/9/2024
Carl B. VERIFIED CUSTOMER
Left 2 lugs off my tires 1 from each left side tire. And I was overcharged for service. I will be leaving a review detailing my experience.
8/8/2024
Mary S. VERIFIED CUSTOMER
Job well done ????. She was a wonderful person and went well beyond her duty to make you was taking care of.
8/8/2024
Lamont B. VERIFIED CUSTOMER
Excellent Service Advisor ????
Very professional and thorough..
8/8/2024
Diana R. VERIFIED CUSTOMER
She was quick and efficient I like that
8/8/2024
Kenneth V. VERIFIED CUSTOMER
NA
8/8/2024
Anita R. VERIFIED CUSTOMER
The young lady was so polite and courteous Victoria was very professional
8/8/2024
Philip S. VERIFIED CUSTOMER
A ASSET TO THE FORD COMPANY
8/7/2024
Joyce M. VERIFIED CUSTOMER
I am tremendously pleased with the service provided by Jason Jr. He is such a wonderful young man who is so competent, enthusiastic, in his job. He gives accurate estimates of wait times and kept me informed as to the status of work on my car. I keep coming back to Sutton Ford to get my service work done on my car because not only do the technicians do good work but because of Jason Jr.
8/6/2024
Sean J. VERIFIED CUSTOMER
Jason was very professional and had a great customer service. He explained everything with detail.
8/2/2024
Harvey Y. VERIFIED CUSTOMER
Sutton does it right the first time.
8/2/2024
Dennis S. VERIFIED CUSTOMER
Great experience good staff, quality work thanks
8/2/2024
Johnny R. VERIFIED CUSTOMER
I wasted time and money getting my car serviced for a recall. I was told to come back so they can handle another problem and that problem didn’t get solved.
8/2/2024
Joan C. VERIFIED CUSTOMER
Ms. Garrett was timely, knowledgeable, personable, professional and patient. She assisted me with making a sound decision relative to my product purchase and kept me updated regarding the progress of my services. When everything was completed, she arranged a courtesy car wash for me. I am very pleased with the service that I was provided. Thank you.
8/1/2024
Alfreda M. VERIFIED CUSTOMER
I am grateful for the hassle free service provided. And Victoria followed through on all of her promises to have my vehicle serviced in a timely manner!
Thank You
Mrs. Alfreda