Victoria was a great person wonderful service great atmosphere enjoy talking to her And all around wonderful representative.
7/3/2024
Amanda B. VERIFIED CUSTOMER
Jessica and Jason are wonderful and the primary reason I continue to have my car serviced at this location. They are friendly, genuine, and never make you feel taken advantage of. They are the face of the experience and continue to go above and beyond to offer outstanding service and support. I am always so grateful to see them when I come in because I know both my vehicle and I will be cared for. I hope the company provides them ample recognition for their service and kindness.
7/3/2024
Chloe T. VERIFIED CUSTOMER
Melissa went above and beyond to help me throughout the entire process of getting my car the correct parts and repairs that were needed. She helped me with dealing with my extended warranty company, who did not make the repair process easy for us. She constantly communicated with me and gave me updates about my car and worked diligently to get me back in my vehicle as quickly as possible.
7/3/2024
Lona S. VERIFIED CUSTOMER
Jason was great and customer service-oriented. This was my second time working with him and he’s been consistently attentive.
7/3/2024
Rosalind P. VERIFIED CUSTOMER
All good.thanks
7/3/2024
Richard M. VERIFIED CUSTOMER
although i thought the job took longer than expected, it could have been due to the service team's attention to detail. Overall, a job well done
7/2/2024
Carol C. VERIFIED CUSTOMER
This was my first encounter with Ms. Garrett, and it was pleasant, friendly, informative, courteous and efficient.
7/2/2024
Savokia W. VERIFIED CUSTOMER
Great guy and answered all my questions
7/2/2024
Yarnell J. VERIFIED CUSTOMER
Ford takes care of their customers / Jason is always helpful and courteous
7/2/2024
Randolph T. VERIFIED CUSTOMER
I appreciate how professional my experience was.
7/2/2024
Gerald D. VERIFIED CUSTOMER
Jason, provided fantastic service.
7/2/2024
Brittanye L. VERIFIED CUSTOMER
He was very understanding and swift with my service!
7/2/2024
Erik D. VERIFIED CUSTOMER
Even though I didn’t understand how the Saturday Quick Lane worked with walk in’s only and tried to schedule a appointment, Jason took care of the appointment right away and got my truck in for it’s much needed oil change.
Thank you!
6/30/2024
Maria S. VERIFIED CUSTOMER
Jason was great! Kept me informed
6/30/2024
Wanakee T. VERIFIED CUSTOMER
I always have an excellent customer experience with Jason Dunkin Scott Jr.
He’s knowledgeable, which builds customer trust and loyalty and he’s always professional.
6/30/2024
Robert P. VERIFIED CUSTOMER
Always professional
6/30/2024
Johnathon B. VERIFIED CUSTOMER
Service was great
6/30/2024
Nicole T. VERIFIED CUSTOMER
She was amazing: professional, curtious, efficient
6/29/2024
Not Provided. VERIFIED CUSTOMER
I used to take my car to Ford of Homewood on 183rd Street. Was not happy with their customer service. Paul and Sutton was a much better experience. I will only go to Sutton from now on. Everyone at Sutton was a pleasure to work with.
6/29/2024
Barbara W. VERIFIED CUSTOMER
Victoria is a great addition to your team. Very professional, personable. Took care of my servi e quickly & painlessly. The servi e Techs didn't check the overall tire pressure once the replacement was done. Victoria took my car & ensured the air pressure for all tires were correct and replaced a missing bolt on my license plate holder. This service visit was very like my very first visit. I felt like a valued customer, which is why I come to Sutton Ford for service for all of my repairs.