Staff was personable. Loved the complimentary car wash.
6/23/2024
Tracy W. VERIFIED CUSTOMER
Victoria was friendly, professional and did a great job getting answers to all my questions quickly. Great sense of humor too!
6/23/2024
Lucretia R. VERIFIED CUSTOMER
The service was great. They changed my oil, put new brake pads on and fix a recall, all in a timely manner. I am very pleased.
6/23/2024
Marvalicia G. VERIFIED CUSTOMER
Great
6/22/2024
Albert P. VERIFIED CUSTOMER
Job well done
6/22/2024
Samuel L. VERIFIED CUSTOMER
Great service. Attentive and responsive to information requests. Knows the business and serves with confidence and respect
6/22/2024
Yvonne F. VERIFIED CUSTOMER
Very pleasant & kept me informed on the status of my vehicle
6/22/2024
Acy S. VERIFIED CUSTOMER
I was satisfied with the work that was done and the time frame
6/22/2024
Frank D. VERIFIED CUSTOMER
Thanks for your help
6/22/2024
Bernice B. VERIFIED CUSTOMER
JD Scott Jr is An Excellent Employee Of Sudden Ford!!!
6/22/2024
Shante T. VERIFIED CUSTOMER
Jason is always courteous and a pleasure to work with. Always answer any questions I may have And always ask if I need a car wash before I leave. He’s very friendly and approachable and try to assist where he can. I ask that you Continue to keep them on board as an employee.
6/21/2024
Sirell G. VERIFIED CUSTOMER
Excellent service and accommodations. Thank you again.
6/21/2024
Christian E. VERIFIED CUSTOMER
He listen
6/21/2024
Nia . VERIFIED CUSTOMER
The scheduling system is a joke and it seems people aren’t on the same page. My appt was modified and canceled thank goodness I check my email or it would have been a problem. Scheduling people are very hard to understand and have difficulty understanding me. I wasn’t given prices for anything and it was my first time having my vehicle serviced there. I was told false information from the scheduling people that I could wait for my car and I couldn’t. The time it took to service my car for an oil change and tire rotation was extensive. It was a bad first experience.
6/21/2024
Gloria T. VERIFIED CUSTOMER
I fill my car was messing was up and but I didn’t hear it until it loud enough for me to hear so there for it wast to late for you but whoever put the flywheel on didn’t do it right or they knew it was going bad and didn’t say nothing because I think it shouldn’t have went bad this soon. Me not knowing about a car didn’t hear it into it. It was too late.
6/21/2024
Lasandra W. VERIFIED CUSTOMER
Outstanding service as usual!!!!
6/21/2024
Willie W. VERIFIED CUSTOMER
They did it in a timeless manner, thank you
6/20/2024
Patricia J. VERIFIED CUSTOMER
Great service.. I wish Sutton Ford would keep sending out the plugger on the oil change to the faithful customers .. I think it’s a plus for Ford dealerships. And I do think it pulls the costumers in .. especially the older ones that doesn’t go on line to retrieve stuff.. great service.
6/20/2024
Janet K. VERIFIED CUSTOMER
Bryan was very nice answered all my questions he is truly people person you can tell he likes his job