And thank you all for the immediate attention that I received on the repairs to my vehicle
9/26/2017
Anthony M. VERIFIED CUSTOMER
Always happy with Sutton ford peaple there makes you feel good
9/26/2017
Gladys S. VERIFIED CUSTOMER
very satisfied with the service from Mr. David regarding the information he shared on the service
9/25/2017
Vanessa S. VERIFIED CUSTOMER
I asked how long would my service take and I was told
About 3 hours but I explained that I also had another appointment and I didn't want to reschedule it for the 3rd time. He explained all they had to do and it could take up to 3 hours so I sat down. To my surprise he came bac to me and said Ms. Smith it looks like you will make your appointment after all because your vehicle is ready. It only took about 1&. 1/2 hours. I left very happy.
9/24/2017
Anthony S. VERIFIED CUSTOMER
Will Do
9/24/2017
Bryan S. VERIFIED CUSTOMER
Very professional, Melissa kept me updated along the way
9/24/2017
Ivory M. VERIFIED CUSTOMER
The work was done in a professional way.
9/24/2017
Gwen F. VERIFIED CUSTOMER
Jillian is absolutely wonderful !
9/24/2017
Henry D. VERIFIED CUSTOMER
JOB WILL DONE
9/24/2017
Willie K. VERIFIED CUSTOMER
Pleased again with professional service received.
9/24/2017
Stubbs H. VERIFIED CUSTOMER
Thank you
9/24/2017
Scott K. VERIFIED CUSTOMER
I appreciated Melissa's friendly and understanding attitude when I called today expecting the worst diagnosis for my husbands explorer. Thinking it was the starter again it turned out to simply be the battery! Melissa is our family's go-to service Rep and I can always rest assured we will get the best service possible. Time and time again!! We recently bought another Ford so we can bring it to Melissa and the sutton team for service!!!
9/23/2017
Joe . VERIFIED CUSTOMER
Very professional staff. Thank you for all the updates on the status of the part.
9/23/2017
Genesis C. VERIFIED CUSTOMER
Erik was kind and sent emails from time to time regarding progress of repairs.
9/22/2017
Rhonda P. VERIFIED CUSTOMER
No complaints very good service
9/22/2017
Francine P. VERIFIED CUSTOMER
Jillian makes you feel like you're with family who love you.
9/22/2017
Valerie R. VERIFIED CUSTOMER
Very pleased with Melissa- she was efficient, friendly
and informative. Definitely an asset
Mechanically, I appreciated the update of the problem,
and what was done. Overall, a good experience!
Thank you Sutton!
9/21/2017
Jim K. VERIFIED CUSTOMER
Jillian was very professional and knowledgeable.
9/21/2017
Samuel T. VERIFIED CUSTOMER
Jillian is always great!!!
9/21/2017
Terrence T. VERIFIED CUSTOMER
Melissa is an excellent service representative who has excellent customer service skills. It is a great pleasure to interact with when visiting your dealership