Service department was not friendly and unwilling to answer questions I had about the work that needed to be done and what was covered under the warranty. Did not feel like they wanted my business or to help resolve the issues I was having with my car.
9/2/2017
Ernest M. VERIFIED CUSTOMER
Service was prompt
9/2/2017
Brandon B. VERIFIED CUSTOMER
Service writers were great. But the technicians did not put a sticker on my window to remind me of my next oil change.
9/1/2017
Erik B. VERIFIED CUSTOMER
Another pleasant visit. Thank you
9/1/2017
Robert N. VERIFIED CUSTOMER
Very polite and respect full
9/1/2017
Dwayne W. VERIFIED CUSTOMER
Jillian is always excellent! She is great at her job!
9/1/2017
Richard P. VERIFIED CUSTOMER
Prompt friendly service
Helpful and a pleasure to do business with
A great ambassador for Lincoln
9/1/2017
Raymond N. VERIFIED CUSTOMER
Melissa service was excellent!
9/1/2017
John L. VERIFIED CUSTOMER
A true professional
9/1/2017
Katherine P. VERIFIED CUSTOMER
Absolutely great job with the auto Butler. Looked like a brand new car. Thanks.....
8/31/2017
Christy D. VERIFIED CUSTOMER
Courteous, helpful, very professional.
8/31/2017
Angela L. VERIFIED CUSTOMER
It was a pleasure dealing with Erik; he was straight up and honest to deal with. Both of my cars have been well serviced with Sutton Ford and because of the excellent service we will continue to do business!
8/31/2017
Gregory M. VERIFIED CUSTOMER
I'm completely satisfied with Jillian customers service
8/31/2017
Lynne S. VERIFIED CUSTOMER
I asked for the recall on seat belts when I made my appt a month ago. The guy said they didn't do it because they "ran out of parts". Really. A month later? The car was clean on outside when I picked it up but the steering wheel was sticky and dirty. I needed to clean it when I got home. That's kind of disappointing!
8/31/2017
Tonya C. VERIFIED CUSTOMER
I can best describe the experience courteous and efficient without put on!!!
8/31/2017
Anthony H. VERIFIED CUSTOMER
Awesome service from everyone involved,
8/31/2017
Gregory J. VERIFIED CUSTOMER
Jillian was great
8/30/2017
Arvon P. VERIFIED CUSTOMER
Excellent Excellent Excellent!!!
8/30/2017
Carolyn W. VERIFIED CUSTOMER
Miss was very informative. He kept me updated about my car. He is a great asset to your company.