I always receive great service from the Quick Lane crew.
7/20/2017
Edna L. VERIFIED CUSTOMER
Had a great experience. Dave was informed, courteous and accommodating! ThNks.
7/19/2017
Lauren S. VERIFIED CUSTOMER
Malissa was awesome. She was very informative, she answered all my questions, she was just overall great. Ford has incredible customer service!
7/19/2017
Sharon M. VERIFIED CUSTOMER
Jillian is a great service rep. I just Love everything about her. She keeps me coming back! Great smile as well...
7/19/2017
Larson R. VERIFIED CUSTOMER
This is the second time in a row that I was not satisfied with auto butler. My complaint then and now is that they did a poor job of cleaning the interior of the car. I personally removed all content and debris from the car. The glove box and center console only needed to be vacuumed out. They both were untouched. The leather seats and dashboard were ok but did not sparkle like they did one time. The exterior and tires were ok.
7/19/2017
Alice L. VERIFIED CUSTOMER
This is the third time I paid for the Works and didn't get a car wash. WOW! 2 hours for an oil change is insane!
7/19/2017
Michelle G. VERIFIED CUSTOMER
Jillian has great customer service
7/19/2017
Hyweda W. VERIFIED CUSTOMER
Melissa was very courteous and kind and very knowledgeable about your products I look forward to working with you again .
7/19/2017
Catherine P. VERIFIED CUSTOMER
The sound that I heard that I brought the car in for originally it is still making that sound is soon as I backed off from the parking lot at the dealership it made the same sound so that wasn't fixed. This is the third time I brought the car in for the computer to be fixed and I don't know if that's still the same
7/18/2017
Jeanetta B. VERIFIED CUSTOMER
I am so impressed with Melissa that I only want to speak with her in regard to my service needs. She has been my go to service person since 2013
7/18/2017
Ivory M. VERIFIED CUSTOMER
The problem was solved. Thank-you
7/18/2017
Terry P. VERIFIED CUSTOMER
Great service
7/16/2017
Barbara J. VERIFIED CUSTOMER
There's no need to contact me. The car was to be detailed. After I arrived to pick it up, I found things that had not been done. I was told that there had been miscommunication between my salesman who took it in and the detailers. I pointed out what had been omitted and it was corrected.
7/16/2017
Laurence S. VERIFIED CUSTOMER
Very knowledgeable of products great job
7/16/2017
Gary W. VERIFIED CUSTOMER
Jillian is great
7/16/2017
Sandra L. VERIFIED CUSTOMER
From out of town, everyone even the customers we nice.
Jillian has a sweet demeanor with a voice that would calm anyone.
7/15/2017
Aimee M. VERIFIED CUSTOMER
My car has been in the shop 3 times since Memorial Day. 2 of the times it was for the same thing. Then after this recent time my automatic starter doesn't work as if they disabled it.
7/15/2017
Raymond S. VERIFIED CUSTOMER
Thank you so much she was very helpful and accommodating