I had to spend over an hour to reset my display screen when i returned home. I called Quick Lane for over the telephone assistance. I was told to bring my vehicle back in . I drove over 60 miles round trip for what i expected excellent service. I was extremely dissappointed. I waited 3 hours for an oil change. Next oil change i will try the Ford dealership by my home.
7/14/2017
Bernard S. VERIFIED CUSTOMER
I was treated as though the dealership really appreciate it me being a customer thank you
7/14/2017
Mark K. VERIFIED CUSTOMER
I can still see specks from when they did the undercoating and it got all over the back and sides of my cab. This should never have happened in the first place and should have been cleaned properly while service had it. I was told I would be given information on what was used to remove that overspray...but I never did get that information.
7/14/2017
Emma J. VERIFIED CUSTOMER
Melissa is the beat. I would keep doing business with your company because of Melissa.
7/14/2017
Vivian C. VERIFIED CUSTOMER
Melissa has the best customer service ever. She treats you like you are her only customer. She's great!
7/14/2017
Jacqueline T. VERIFIED CUSTOMER
Excellent customer service m
7/13/2017
Sandra S. VERIFIED CUSTOMER
Very thorough and customer focused
7/13/2017
Yvette M. VERIFIED CUSTOMER
Always friendly and exhibits great professionalism!
7/13/2017
Ines M. VERIFIED CUSTOMER
Melissa is always super attentive to a customer's needs.
7/13/2017
Ruth B. VERIFIED CUSTOMER
I think Bryan is an awesome worker and an asset to the company.
7/13/2017
Odessa H. VERIFIED CUSTOMER
thank you
7/13/2017
Linda U. VERIFIED CUSTOMER
Finally someone who was honest enough to tell me that the keys made for my grand marque were not the right ones. A whole year went by with my car sitting in my back yard not being a to be driven. It was your dealership that made me pay for keys that were wrong for my car and it never started. I had to tow my car out of your lot.
7/13/2017
Shawn C. VERIFIED CUSTOMER
The wait was long because I didn't have an appointment and it was busy but everything worked out well that's why I come to this quick lane
7/12/2017
Lamont B. VERIFIED CUSTOMER
David Pleckham did excellent professional service.. He went the extra mile for service.
Thanks a million David Pleckham...
God bless
Lamont B
7/12/2017
Fredrick S. VERIFIED CUSTOMER
Very professional - I was in & out.
7/12/2017
La Vaughn. VERIFIED CUSTOMER
Bryan was very professional
7/12/2017
Treandes W. VERIFIED CUSTOMER
I had to bring the car there too many times it's loke there is an problem every week it gets so so frustrating it's like the car is an lemon off the factory and there's the recalls on the car parts so whenever there's an problem it's the recall part that's my problem I have now.
7/12/2017
Rodney R. VERIFIED CUSTOMER
I give Melissa a A+.
7/12/2017
Jim C. VERIFIED CUSTOMER
Good service, knowledgeable, helpful, and good customer relations