She's the reason I have stayed with Sutton for more than 20 years. Outstanding, professional, courteous service every time I visit. Always pleasant and knowledgeable about my vehicle.
5/30/2024
Terrance R. VERIFIED CUSTOMER
Thanks for the great work as usual Jessica!
5/30/2024
Alberto M. VERIFIED CUSTOMER
ALL WAS GOOD NO PROBLEMS, THANKS AND I'LL BE BACK, THANKS...
5/30/2024
Lisa J. VERIFIED CUSTOMER
Brian was the best!
5/30/2024
Marcus B. VERIFIED CUSTOMER
Jessica was extremely thorough and very friendly
5/30/2024
Gerald R. VERIFIED CUSTOMER
Ms.Garrett was very helpful and attentive to my needs. I think is an asset to the Ford corporation
5/29/2024
Denise R. VERIFIED CUSTOMER
Always satisfied.
5/29/2024
Donna M. VERIFIED CUSTOMER
Thsnk you Jason for undetstanding and explaining our automotive concerns
5/29/2024
George J. VERIFIED CUSTOMER
I was surprised that the cost of diagnosing the problem was not waived with the repair. Yet, I will still have the Dealership perform repairs in the future. Good place for repairs, and new cars!
5/28/2024
Maurice C. VERIFIED CUSTOMER
EXCELLENT Quick Lane rep! Very helpful and attentive to customers needs.
5/27/2024
Anita H. VERIFIED CUSTOMER
Great service and very
polite
5/26/2024
Joan C. VERIFIED CUSTOMER
From start to finish, Ms. Garrett was very personable, professional, knowledgeable, courteous and accommodating. I greatly appreciated her making the Lyft shuttle service available to me and keeping me apprised of the status of my service along the way. Ms. Garrett epitomized the quality of service and attention that I have become accustomed to receiving from the Quick Lane at Sutton Ford.
5/26/2024
Chris H. VERIFIED CUSTOMER
Service man went above and beyond to help me. He was very helpful, nice and knowledgeable about his job
5/26/2024
Hatim S. VERIFIED CUSTOMER
Not my first poor experience here, safe to say I will never be back and will never buy another vehicle from your location. The front desk girl told 1.5 hours tops for my oil change. Turns out I was there about 3.5 hours!! No explanation, no apology, and in fact, I had to remind them my car was still in the port (totally forgotten about). After my last oil change there, I noticed my steering wheel dashboard and door had grease from the oil change. This time, I let her know about it and she then said she checked and everything was all good. Turns out, it’s not all good. I had greasy finger prints all over. So my truck leaves in worse condition than when I brought it in. Unacceptable, you can do better Sutton Ford.
5/25/2024
Thomas G. VERIFIED CUSTOMER
Everyone was excellent.
5/25/2024
Victor J. VERIFIED CUSTOMER
Great dealership
5/24/2024
Freda H. VERIFIED CUSTOMER
Victoria was courteous and attentive. I appreciate her being knowledgeable as I explained my service needs.????
5/24/2024
Frederick S. VERIFIED CUSTOMER
Thanks for fitting for a oil change without a appointment in a timely matter
5/24/2024
Lisha M. VERIFIED CUSTOMER
I had no problems with Jason but I got the AutoButler today and the inside of my vehicle had not been touched, no tire shine on the tires and windows were not wiped off. I try to get everything done at one time so I don’t have to come back because I don’t live in the area. Very disappointed from this visit.