Jillian did an excellent job handling our requests for the Auto Butler and ordering
items we need.
MARK did beautiful work on buffing out marks from our rear fender.
Thank you for employing competent and polite people!
Excellent!
5/11/2017
Anita N. VERIFIED CUSTOMER
Dave was so helpful and he is very knowledgeable.
5/11/2017
Mary S. VERIFIED CUSTOMER
She is very friendly and polite. She informative and goes above and beyond!
5/11/2017
Frank B. VERIFIED CUSTOMER
Thank you David.
5/11/2017
Kieth B. VERIFIED CUSTOMER
Melissa explained the process thoroughly and made it a pleasurable experience to get the care serviced.
5/9/2017
Lawrence G. VERIFIED CUSTOMER
Excellent service today!
5/9/2017
Rodney R. VERIFIED CUSTOMER
One of the best service personal u have if not the best!!!!!!
5/9/2017
Calvin S. VERIFIED CUSTOMER
Na
5/9/2017
Anita W. VERIFIED CUSTOMER
Bryan is an extremely nice young man. Very informative and very curteous.
5/9/2017
Charles W. VERIFIED CUSTOMER
I was well pleased and will continue to have my vehicle serviced at your location.
5/9/2017
Larry B. VERIFIED CUSTOMER
A very very good Job????????????????????????????????
5/7/2017
Jerome C. VERIFIED CUSTOMER
I feel that I over paid for the tires I purchased. Wish I could hav shopped better. Lexus McGrath and Toyota had a buy one get one sake. I really regret not taking it there. I hab more tires and work to do soon and will have to think about using Sutton. The service is ok but McGrath is another experience all together. Worth the drive and not the city.
Brian was helpful.
5/7/2017
Skylar F. VERIFIED CUSTOMER
He was very helpful and efficient. We were in and out with no problems.
5/6/2017
Angela S. VERIFIED CUSTOMER
Bryan and Jillian are GREAT!
5/6/2017
Shejuana T. VERIFIED CUSTOMER
Bryan was very professional and courteous, great service advisor.
5/6/2017
Lamar W. VERIFIED CUSTOMER
Service was quick and convenience also customer service agent was very fun friendly and nice
5/6/2017
Walter Y. VERIFIED CUSTOMER
Melissa was amazing as always. I didn't meet the service tech that worked on my car but i have to assume they are as good at their job as Melissa is at hers
5/6/2017
Sharon C. VERIFIED CUSTOMER
Please get your phone text system to work more accurately. Jill was very nice but i got a text at 1030 am that my car was ready. Drove all the way there from New Lenox with my one year old granddaughter. My daughter wasted her gas cuz when we got thete Jill told me that the texting system wasnt working propperly yet. My car would not be ready til 1230 or after. She said ignore texting. We call you when it is ready. Thank God my daughter hadnt left the lot yet. Please fix that system. What an inconvenience.
5/5/2017
Eugene H. VERIFIED CUSTOMER
Well informed by your staff do any questions that I may ask in regards to my vehicle informed of this more cars needs like the filter that needed to be changed today
5/5/2017
Debra R. VERIFIED CUSTOMER
Called to make an appointment for my Auto Butler and Oil Change. I couldn't get an appointment for the Auto Butler until the end of May so I said I would take that and just go to Quick Lane for my Oil Change. The woman stated I should still make an appointment for that. My appointment was for 8:15 a.m.. I was there around 8:00 and didn't get out of there until almost 10:00. What was the point in making an appointment if I wasn't going to be serviced at my scheduled time? I've been coming to Sutton Ford for years and have always gotten excellent service until today. I could have just arrived when you opened and gotten in and out faster.